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eBooks Comportement du consommateur

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  • Influence, New and Expanded

    The Psychology of Persuasion

    The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the ... En savoir plus

    $21.99 CAD

  • Exactly What to Say: The Magic Words for Influence and Impact

    par Phil Jones ...
    Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.Best ... En savoir plus

    $10.99 CAD ou Gratuit avec Kobo Plus

  • The Paradox of Choice

    Why More Is Less, Revised Edition

    par Barry Schwartz ...
    In the spirit of Alvin Toffler’s Future Shock, a social critique of our obsession with choice, decision fatigue and how it contributes to anxiety, dissatisfaction and regret. This paperback includes a new preface from the author.Whether we're buying a pair of jeans, ordering a cup of coffee, selecting a long-distance carrier, applying to college, choosing a doctor, or setting up a 401(k), everyday ... En savoir plus

    $11.99 CAD

  • The Inner Lives of Markets

    How People Shape Them-And They Shape Us

    America's economic revolution isn't just driven by technology. It's about markets.The past twenty-five years have witnessed a remarkable shift in how we get the stuff we want. If you've ever owned a business, rented an apartment, or shopped online, you've had a front-row seat for this revolution-in-progress. Breakthrough companies like Amazon and Uber have disrupted the old ways and made the ... En savoir plus

    $22.99 CAD

  • The Choice Factory

    The award-winning guide to behavioural science and marketing

    par Richard Shotton ...
    **Uncover the psychological shortcuts that shape every decision you make – and learn how to use them in business.Voted #1 in the BBH World Cup of Advertising Books**Winner of the Sales and Marketing Category at the Business Book AwardsBefore you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn.By observing a ... En savoir plus

    $21.59 CAD

  • Brands And The Brain

    How To Use Neuroscience To Create Impactful Brands

    par Arvind Sahay ...
    It is evident that some of the most powerful brands are deeply embedded in our unconscious emotions and memories. The purpose of this book is to develop an understanding of the link between the human brain and brand management principles as well as activities. It will educate readers about brain-operating principles and their impact on how humans perceive brands. The book also analyses how modern ... En savoir plus

    $4.99 CAD

  • Storytelling for User Experience

    Crafting Stories for Better Design

    We all tell stories. It's one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and ... En savoir plus

    $50.99 CAD

  • The Happiness Industry

    How the Government and Big Business Sold us Well-Being

    par William Davies ...
    “Deeply researched and pithily argued.” —New York Magazine“A brilliant, and sometimes eerie, dissection” of ‘the science of happiness’ and the modern-day commercialization of our most private emotions (Vice)Why are we so obsessed with measuring happiness?In winter 2014, a Tibetan monk lectured the world leaders gathered at Davos on the importance of Happiness. The recent DSM-5, the manual ... ... En savoir plus

    $19.99 CAD

  • Engaged

    Designing for Behavior Change

    par Amy Bucher ...
    Behavior change design creates entrancing—and effective—products and experiences. Whether you've studied psychology or are new to the field, you can incorporate behavior change principles into your designs to help people achieve meaningful goals, learn and grow, and connect with one another. Engaged offers practical tips for design professionals to apply the psychology of engagement to their work. ... En savoir plus

    $49.99 CAD

  • Contagious

    Why Things Catch On

    par Jonah Berger ...
    The New York Times bestseller that explains why certain products and ideas become popular.“Jonah Berger knows more about what makes information ‘go viral’ than anyone in the world.” —Daniel Gilbert, author of the bestseller Stumbling on HappinessWhat makes things popular? If you said advertising, think again. People don’t listen to advertisements, they listen to their peers. But why do people talk ... En savoir plus

    $13.99 CAD

  • The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine’s Computer Age

    par Robert Wachter ...
    The New York Times Science Bestseller from Robert Wachter, Modern Healthcare’s #1 Most Influential Physician-Executive in the USWhile modern medicine produces miracles, it also delivers care that is too often unsafe, unreliable, unsatisfying, and impossibly expensive. For the past few decades, technology has been touted as the cure for all of healthcare’s ills.But medicine stubbornly resisted ... En savoir plus

    $24.99 CAD

  • More from Less

    The Surprising Story of How We Learned to Prosper Using Fewer Resources—and What Happens Next

    par Andrew McAfee ...
    **From the coauthor of the New York Times bestseller The Second Machine Age, a paradigm-shifting argument “**full of fascinating information and provocative insights” (Publishers Weekly, starred review)—demonstrating that we are increasing prosperity while using fewer natural resources.Throughout history, the only way for humanity to grow was by degrading the Earth: chopping down forests, ... En savoir plus

    $18.99 CAD

  • The Thank You Economy

    par Gary Vaynerchuk ...
    “Gary Vaynerchuk has seen the future of marketing. The Thank You Economy shows how it's built on both the time-honored techniques of listening to and appreciating customers and newer services like Twitter that allow you to engage directly with customers at unprecedented scale and speed. The book, like Gary, is also a lot of fun and full of passion.” —Dick Costolo, chief executive officer, ... En savoir plus

    $16.99 CAD

  • The Millionaire Next Door

    Collections Livre 2 - Millionaire Set
    How do the rich get rich? An updated edition of the "remarkable" New York Times bestseller, based on two decades of research ( The Washington Post).Most of the truly wealthy in the United States don't live in Beverly Hills or on Park Avenue. They live next door.America's wealthy seldom get that way through an inheritance or an advanced degree. They bargain-shop for used cars, raise children who ... En savoir plus

    $19.99 CAD ou Gratuit avec Kobo Plus

  • Oversubscribed

    How To Get People Lining Up To Do Business With You

    Learn how to get your business oversubscribed in a crowded marketplace to make your business stand out and get people lining up to do business with youAre you constantly chasing customers? Why does it seem like some businesses have their customers begging to purchase their goods or services? Think about it for a moment. When a new iPhone is released, why do customers camp overnight to be the first ... En savoir plus

    $19.99 CAD

  • FutureShop

    How to Trade Up to a Luxury Lifestyle Today

    FutureShop is a book about change. In particular, it's about how our consumer culture is rapidly evolving to allow us to live better, richer lives for less. The catalyst to this change is eBay and similar sites that are quickly growing into mainstream shopping venues and creating unprecedented levels of liquidity for our everyday goods. The wave of the future will be temporary ownership—consumers ... En savoir plus

    Prix courant $7.99 CAD Maintenant $5.99 CAD

  • Stuck Monkey

    The Deadly Planetary Cost of the Things We Love

    People hunting monkeys in the jungle once devised a simple yet effective trap: When the creature found a banana in a large jar with a narrow neck, it would plunge its paw in to retrieve it. But it couldn't let go. And unless the monkey released the banana, it was stuck.We are, of course, the stuck monkey, paralysed by our modern lifestyles and consumer habits: our constant stream of online ... En savoir plus

    $20.99 CAD

  • Effective SEO and Content Marketing

    The Ultimate Guide for Maximizing Free Web Traffic

    Get beyond the basics and see how modern-day users are reimaging the SEO processSEO is often underutilized and overlooked across the marketing realm today. SEO is not merely trying to improve your website ranking on Google, but it can spark and optimize ideas. Above all it can help improve the amount of free traffic coming to your web properties. This book provides you with a comprehensive ... En savoir plus

    $35.99 CAD

  • UX Skills for Business Strategy

    Articulating Impact for Product, User, and Business Outcomes

    Today's design leaders and UX professionals are faced with a growing challenge: How do you choose the right UX skills to meet critical business goals, while proving their value to stakeholders? This book presents your solution, offering a clear, actionable framework for linking UX decisions directly to your company's bottom line.Authors Torrey Podmajersky, Maya Elise Joseph-Goteiner, and Kim Mats ... En savoir plus

    $47.99 CAD

  • The Myth of American Inequality

    How Government Biases Policy Debate (With a New Preface)

    A Wall Street Journal Best Book of 2022: Politics • Winner of the 2024 Hayek Book Prize, Manhattan InstituteHailed by the Wall Street Journal as one of the best books of 2022, The Myth of American Inequality demonstrates that the federal government egregiously overstates the degree of inequality and poverty in the world’s wealthiest nation. In doing so, the authors--a former United States senator, ... En savoir plus

    $21.99 CAD

  • Code Québec (NE)

    Collections series NON CLASSE
    Les Québécois sont un mélange de folie latine (Heureux), de tolérance amérindienne (Consensuel), de flegme britannique (Détaché), d'obédience catholique (Victime), de ténacité nordique (Villageois), de créativité française (Créatif) et d'optimisme américain (Fier).Le Québec est plus métissé, diversifié et ouvert sur le monde que vous ne le croyez. Basé sur une approche scientifique, ce livre vous ... En savoir plus

    $22.99 CAD

  • The Iliad/The Odyssey Boxed Set

    par Homer ...
    While Homer's existence as a historical person is still a topic of debate, the writings attributed to the name have made their mark not only on Greek history and literature, but upon western civilization itself. Homer's epic poems, The Iliad and The Odyssey, laid the foundation upon which Ancient Greece developed not only its culture, but its societal values, religious beliefs, and practice of ... En savoir plus

    $0.99 CAD ou Gratuit avec Kobo Plus

  • Predictably Irrational, Revised and Expanded Edition

    The Hidden Forces That Shape Our Decisions

    par Dan Ariely ...
    The groundbreaking bestseller from iconic behavioral psychologist Dan Ariely, now the inspiration for the Fall 2023 NBC show The Irrational"A marvelous book… thought provoking and highly entertaining."—Jerome Groopman, New York Times bestselling author of How Doctors Think"Ariely not only gives us a great read; he also makes us much wiser."—George Akerlof, 2001 Nobel Laureate in Economics ... En savoir plus

    $11.99 CAD

  • The Undoing Project

    A Friendship That Changed Our Minds

    par Michael Lewis ...
    “Brilliant. . . . Lewis has given us a spectacular account of two great men who faced up to uncertainty and the limits of human reason.” —William Easterly, Wall Street JournalForty years ago, Israeli psychologists Daniel Kahneman and Amos Tversky wrote a series of breathtakingly original papers that invented the field of behavioral economics. One of the greatest partnerships in the history of ... En savoir plus

    $18.99 CAD