Prise de décision et résolution des problèmes dans Gestion et leadership et Commerce et finance eBooks

Streamlined Process Improvement

par H. James Harrington ...

“The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.”—Professor Yoshio KondoThe Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management“Don’t design for Six Sigma—design for maximum ... En savoir plus

$57.99 CAD

“The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.”—Professor Yoshio KondoThe Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management“Don’t design for Six Sigma—design for maximum
... En savoir plus
Critical Thinking: A Staff Training Guide

Think Well & Prosper

par Steve Bareham ...

MUST READ FOR MANAGERS: Thinking well is important in all aspects of life, but tackling it explicitly is often overlooked in work-world training programs. Never have thinking skills been more important than now, in the 3rd Millennium, when companies worldwide competE for a competitive edge. Nowhere do you get more bang for your buck than in staff training that boosts people's abilities in the ... En savoir plus

$9.99 CAD

MUST READ FOR MANAGERS: Thinking well is important in all aspects of life, but tackling it explicitly is often overlooked in work-world training programs. Never have thinking skills been more important than now, in the 3rd Millennium, when companies worldwide competE for a competitive edge. Nowhere do you get more bang for your buck than in staff training that boosts people's abilities in the
... En savoir plus
Rethink the Business of Creativity

par Ian Grais, Tom Tom Shepansky ...

If you think doing consistently great creative work inevitably leads to long hours, chaos and burnout, we have just one thing to say: Rethink. Rethink your priorities. Rethink your approach. And rethink your product in the process. Rethink is a one-word business plan for any company in the creative arts—from advertising, to design, to publishing, architecture or software development. Rethink is ... En savoir plus

$15.99 CAD ou Gratuit avec Kobo Plus

If you think doing consistently great creative work inevitably leads to long hours, chaos and burnout, we have just one thing to say: Rethink. Rethink your priorities. Rethink your approach. And rethink your product in the process. Rethink is a one-word business plan for any company in the creative arts—from advertising, to design, to publishing, architecture or software development. Rethink is
... En savoir plus
The Six Value Medals

par Edward de Bono ...

Traditional thinking habits of businesses need to be greatly improved. Analysis and judgement are no longer enough to make important corporate decisions; you can analyse the past but you have to design the future. Corporate decisions depend on values. Disputes and conflicts often arise because of a clash of those values; each party in the dispute wants to pursue its own values, often at the ... En savoir plus

$17.99 CAD

Traditional thinking habits of businesses need to be greatly improved. Analysis and judgement are no longer enough to make important corporate decisions; you can analyse the past but you have to design the future. Corporate decisions depend on values. Disputes and conflicts often arise because of a clash of those values; each party in the dispute wants to pursue its own values, often at the
... En savoir plus
HBR Guide to Data Analytics Basics for Managers (HBR Guide Series)

par Harvard Business Review ...

Collections series HBR Guide
Don't let a fear of numbers hold you back.Today's business environment brings with it an onslaught of data. Now more than ever, managers must know how to tease insight from data--to understand where the numbers come from, make sense of them, and use them to inform tough decisions. How do you get started?Whether you're working with data experts or running your own tests, you'll find answers in the ... En savoir plus

$23.99 CAD ou Gratuit avec Kobo Plus

Don't let a fear of numbers hold you back.Today's business environment brings with it an onslaught of data. Now more than ever, managers must know how to tease insight from data--to understand where the numbers come from, make sense of them, and use them to inform tough decisions. How do you get started?Whether you're working with data experts or running your own tests, you'll find answers in the
... En savoir plus
Frame Innovation

Create New Thinking by Design

par Kees Dorst ...

Collections series Design Thinking, Design Theory
How organizations can use practices developed by expert designers to solve today's open, complex, dynamic, and networked problems.When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed—open, complex, dynamic, and networked—and require a radically ... En savoir plus

$28.79 CAD

How organizations can use practices developed by expert designers to solve today's open, complex, dynamic, and networked problems.When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed—open, complex, dynamic, and networked—and require a radically
... En savoir plus
Life Lessons from Game Theory

The Art of Thinking Strategically in a Complex World 'Wooldridge is like the teacher you wish you'd had' GUARDIAN

par Michael Wooldridge ...

'Wooldridge is like the teacher you wish you'd had'GUARDIAN'This book is simply brilliant . . . I learned so much'SIR DAVID SPIEGELHALTER, UNIVERSITY OF CAMBRIDGE'Fresh, clever and playful'MATT RIDLEY, AUTHOR OF THE ORIGINS OF VIRTUE'Michael explains the complex, strategic structures of our world with masterful beauty'MILIND TAMBE, HARVARD UNIVER... ... En savoir plus

$22.99 CAD

'Wooldridge is like the teacher you wish you'd had'GUARDIAN'This book is simply brilliant . . . I learned so much'SIR DAVID SPIEGELHALTER, UNIVERSITY OF CAMBRIDGE'Fresh, clever and playful'MATT RIDLEY, AUTHOR OF THE ORIGINS OF VIRTUE'Michael explains the complex, strategic structures of our world with masterful beauty'MILIND TAMBE, HARVARD UNIVER...
... En savoir plus
Mener une réunion

Les étapes-clés pour un meeting d'équipe efficace

par Florence Schandeler, 50Minutes ...

Collections Livre 17 - Coaching pro
Un guide pratique et accessible pour enfin organiser des réunions efficaces !Dans le monde professionnel, tout travailleur est susceptible d’animer une réunion un jour ou l’autre. Mais comment faire pour qu’elle soit efficace et atteigne les objectifs préalablement définis ? S’il n’est pas aisé de gérer son temps et la prise de parole de chacun, vous trouverez ici tous les conseils nécessaires ... En savoir plus

$14.99 CAD ou Gratuit avec Kobo Plus

Un guide pratique et accessible pour enfin organiser des réunions efficaces !Dans le monde professionnel, tout travailleur est susceptible d’animer une réunion un jour ou l’autre. Mais comment faire pour qu’elle soit efficace et atteigne les objectifs préalablement définis ? S’il n’est pas aisé de gérer son temps et la prise de parole de chacun, vous trouverez ici tous les conseils nécessaires
... En savoir plus
Six Sigma Statistics with EXCEL and MINITAB

par Issa Bass ...

Master the Statistical Techniques for Six Sigma Operations, While Boosting Your Excel and Minitab Skills!Now with the help of this “one-stop” resource, operations and production managers can learn all the powerful statistical techniques for Six Sigma operations, while becoming proficient at Excel and Minitab at the same time.Six Sigma Statistics with Excel and Minitab offers a complete guide to ... En savoir plus

$51.99 CAD

Master the Statistical Techniques for Six Sigma Operations, While Boosting Your Excel and Minitab Skills!Now with the help of this “one-stop” resource, operations and production managers can learn all the powerful statistical techniques for Six Sigma operations, while becoming proficient at Excel and Minitab at the same time.Six Sigma Statistics with Excel and Minitab offers a complete guide to
... En savoir plus
Workforce Asset Management Book of Knowledge

Modifié par Lisa Disselkamp ...

Collections series Wiley Corporate F&A
The official study guide for the Workforce Management Technology Certification, containing core knowledge for time and labor managementThe worldwide standard for the time and labor management technology profession, Workforce Asset Management Book of Knowledge is the official guide to the Workforce Asset Management Certification. Establishing a common lexicon within the profession for talking about ... En savoir plus

$18.99 CAD

The official study guide for the Workforce Management Technology Certification, containing core knowledge for time and labor managementThe worldwide standard for the time and labor management technology profession, Workforce Asset Management Book of Knowledge is the official guide to the Workforce Asset Management Certification. Establishing a common lexicon within the profession for talking about
... En savoir plus
HBR's 10 Must Reads on Strategy, Vol. 2 (with bonus article "Creating Shared Value" By Michael E. Porter and Mark R. Kramer)

par Harvard Business Review, Michael E. Porter, A.G. Lafley, Clayton M. Christensen, Rita Gunther McGrath ...

Collections series HBR's 10 Must Reads
Do you have the right strategy to lead your company into the future?Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Strategy (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company.With insights from leading ... En savoir plus

$26.99 CAD ou Gratuit avec Kobo Plus

Do you have the right strategy to lead your company into the future?Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Strategy (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company.With insights from leading
... En savoir plus
Think Again

Why Good Leaders Make Bad Decisions and How to Keep it From Happeining to You

par Sydney Finkelstein, Jo Whitehead, Andrew Campbell ...

Why do smart and experienced leaders make flawed, even catastrophic, decisions? Why do people keep believing they have made the right choice, even with the disastrous result staring them in the face? And how can you be sure you're making the right decision--without the benefit of hindsight?Sydney Finkelstein, Jo Whitehead, and Andrew Campbell show how the usually beneficial processes of the human ... En savoir plus

$31.99 CAD ou Gratuit avec Kobo Plus

Why do smart and experienced leaders make flawed, even catastrophic, decisions? Why do people keep believing they have made the right choice, even with the disastrous result staring them in the face? And how can you be sure you're making the right decision--without the benefit of hindsight?Sydney Finkelstein, Jo Whitehead, and Andrew Campbell show how the usually beneficial processes of the human
... En savoir plus
Vertical Growth

How Self-Awareness Transforms Leaders and Organisations

par Michael Bunting, Carl Lemieux ...

Learn the secrets to self-awareness, life-changing growth and happy, high-performing teams—from the bestselling author of The Mindful LeaderGreat leaders and teams don’t know everything, and they don’t get it right every time. What sets them apart is their commitment to continual learning and vertical growth. Vertical growth is about cultivating the self-awareness to see our self-defeating ... En savoir plus

$18.99 CAD

Learn the secrets to self-awareness, life-changing growth and happy, high-performing teams—from the bestselling author of The Mindful LeaderGreat leaders and teams don’t know everything, and they don’t get it right every time. What sets them apart is their commitment to continual learning and vertical growth. Vertical growth is about cultivating the self-awareness to see our self-defeating
... En savoir plus
Lean Six Sigma For Dummies

par Martin Brenig-Jones, Jo Dowdall ...

Become a process improvement star with Lean Six Sigma!Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into the Lean mindset with Lean Six Sigma For Dummies. A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you ... En savoir plus

$24.99 CAD

Become a process improvement star with Lean Six Sigma!Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into the Lean mindset with Lean Six Sigma For Dummies. A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you
... En savoir plus
Design Thinking Meets Change Management

par Lena Ross ...

Disruption and new ways of working call for different approaches to how we lead and deliver change.At the same time, the employee experience is now regarded as important, if not more important, than the customer experience.Let's demystify Design Thinking - aka Human Centred Design - and how we can apply it to change management.With a strong practical focus, this playbook shows you how to integrate ... En savoir plus

$7.99 CAD

Disruption and new ways of working call for different approaches to how we lead and deliver change.At the same time, the employee experience is now regarded as important, if not more important, than the customer experience.Let's demystify Design Thinking - aka Human Centred Design - and how we can apply it to change management.With a strong practical focus, this playbook shows you how to integrate
... En savoir plus
Link

How Decision Intelligence Connects Data, Actions, and Outcomes for a Better World

par Lorien Pratt ...

Why aren't the most powerful new technologies being used to solve the world's most important problems: hunger, poverty, conflict, inequality, employment, disease? What's missing?From a pioneer in Artificial Intelligence and Machine Learning comes a thought-provoking book that answers these questions. In Link: How Decision Intelligence Connects Data, Actions, and Outcomes for a Better World, Dr. ... En savoir plus

$32.99 CAD

Why aren't the most powerful new technologies being used to solve the world's most important problems: hunger, poverty, conflict, inequality, employment, disease? What's missing?From a pioneer in Artificial Intelligence and Machine Learning comes a thought-provoking book that answers these questions. In Link: How Decision Intelligence Connects Data, Actions, and Outcomes for a Better World, Dr.
... En savoir plus
Implementing Beyond Budgeting

Unlocking the Performance Potential

par Bjarte Bogsnes ...

The future of management is here!Traditional management was invented for very different times and is today in serious trouble. The level of volatility, uncertainty, complexity and ambiguity in business environments is record high. People’s expectations towards their employers and leaders have also radically changed. A number of organizations are exploring management innovation that can help them ... En savoir plus

$40.99 CAD

The future of management is here!Traditional management was invented for very different times and is today in serious trouble. The level of volatility, uncertainty, complexity and ambiguity in business environments is record high. People’s expectations towards their employers and leaders have also radically changed. A number of organizations are exploring management innovation that can help them
... En savoir plus
The Boston Consulting Group on Strategy

Classic Concepts and New Perspectives

Modifié par Carl W. Stern, Michael S. Deimler ...

A collection of the best thinking from one of the most innovative management consulting firms in the worldFor more than forty years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm's best ideas on strategy with fresh ideas, insights, and practical lessons for managers, ... En savoir plus

$29.99 CAD

A collection of the best thinking from one of the most innovative management consulting firms in the worldFor more than forty years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm's best ideas on strategy with fresh ideas, insights, and practical lessons for managers,
... En savoir plus
Managing Stakeholder Expectations for Project Success

A Knowledge Integration Framework and Value Focused Approach

par Ori Schibi ...

Managing Stakeholder Expectations for Project Success provides a practical approach to managing those things that matter most for project success—stakeholder expectations, communication, risk, change, and quality—so that scope, schedule, and cost end up on target and the project’s intended benefits for the organization are realized.This unique desk reference shows how to utilize the best practices ... En savoir plus

$39.99 CAD

Managing Stakeholder Expectations for Project Success provides a practical approach to managing those things that matter most for project success—stakeholder expectations, communication, risk, change, and quality—so that scope, schedule, and cost end up on target and the project’s intended benefits for the organization are realized.This unique desk reference shows how to utilize the best practices
... En savoir plus
Solving Problems with Design Thinking

Ten Stories of What Works

par Jeanne Liedtka, Andrew King, Kevin Bennett ...

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; ... En savoir plus

$30.99 CAD

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP;
... En savoir plus
Emotional Intelligence for Leadership: 4 Week Booster Plan to Increase Your Self-Awareness, Assertiveness and Your Ability to Manage People at Work

par Jonathan Slane ...

Do you want to discover how to guide people in the right direction by recognizing their emotions?Do you wonder why some people are progressing faster in their careers than you, even when they seem less smart?Do you want to learn how to manage people more effectively, so you can cut your workweek from 60 hours to 40 hours or less?Then keep reading…A recent study in Career Builder shows that 71% of ... En savoir plus

$4.99 CAD ou Gratuit avec Kobo Plus

Do you want to discover how to guide people in the right direction by recognizing their emotions?Do you wonder why some people are progressing faster in their careers than you, even when they seem less smart?Do you want to learn how to manage people more effectively, so you can cut your workweek from 60 hours to 40 hours or less?Then keep reading…A recent study in Career Builder shows that 71% of
... En savoir plus
Marketing Database Analytics

Transforming Data for Competitive Advantage

par Andrew D. Banasiewicz ...

Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. One of the core elements of measuring marketing effectiveness is through the collection of appropriate data, but this data is nothing but numbers unless it is analyzed meaningfully.Focusing specifically on quantitative marketing metrics, the ... En savoir plus

$131.99 CAD

Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. One of the core elements of measuring marketing effectiveness is through the collection of appropriate data, but this data is nothing but numbers unless it is analyzed meaningfully.Focusing specifically on quantitative marketing metrics, the
... En savoir plus
高勝率創新：別再讓平庸反對埋沒下一個好點子，迎向未來必備的決策新思維

Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries

par 薩菲．巴考, Safi Bahcall ...

Traduit par 胡宗香 ...

Collections series 天下財經
★比爾．蓋茲、《快思慢想》作者康納曼高度推薦★亞馬遜年度最佳商業書、《華爾街日報》暢銷書★獲選《金融時報》等10多家媒體年度選書世界將進入不同以往的十年，本書給你跟上21世紀的思考與解方。幫你掌握風向、挺過偽失敗、培育創新的救星！有些書會挑戰你的想法，這本書則挑戰你思考的方式－－「如果《達文西密碼》和《蘋果橘子經濟學》一起生了個孩子，就會是這本書。」為什麼優秀團隊會扼殺絕妙點子？本書以物理學解開組織行為的不理性與高效能之謎－－瘋狂點子如何產生，我們該... ... En savoir plus

$15.99 CAD

★比爾．蓋茲、《快思慢想》作者康納曼高度推薦★亞馬遜年度最佳商業書、《華爾街日報》暢銷書★獲選《金融時報》等10多家媒體年度選書世界將進入不同以往的十年，本書給你跟上21世紀的思考與解方。幫你掌握風向、挺過偽失敗、培育創新的救星！有些書會挑戰你的想法，這本書則挑戰你思考的方式－－「如果《達文西密碼》和《蘋果橘子經濟學》一起生了個孩子，就會是這本書。」為什麼優秀團隊會扼殺絕妙點子？本書以物理學解開組織行為的不理性與高效能之謎－－瘋狂點子如何產生，我們該...
... En savoir plus
Clarity in Crisis

Leadership Lessons from the CIA

par Marc E. Polymeropoulos ...

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA.Marc Polymeropoulos has had to live with the consequences of decisions made under the most high-stress circumstances you can imagine as a senior intelligence officer in the CIA, retiring ... En savoir plus

$10.99 CAD

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA.Marc Polymeropoulos has had to live with the consequences of decisions made under the most high-stress circumstances you can imagine as a senior intelligence officer in the CIA, retiring
... En savoir plus

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