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The Complete Idiot's Guide to Great Customer Service

par Ron Karr ...

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how ... En savoir plus

$11.99 CAD

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how
... En savoir plus
Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

par Ron Karr ...

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can ... En savoir plus

$19.99 CAD

Aussi disponible en : Livre audio

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can
... En savoir plus

Aussi disponible en : Livre audio
Livre audio

Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

par Ron Karr ...

Lu par Ron Karr ...

Version Longue

6 heure 51 min

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ... En savoir plus

$38.99 CAD

Aussi disponible en : eBook

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell
... En savoir plus

Aussi disponible en : eBook
Black Cat Weekly #163

par Ron Miller, Karr Phyllis Ann, Dave Zeltserman, Joseph D’Agnese, C.S. Dines, E.C. Tubb, Hal Charles, John S. Glasby, G. Sidney Paternoster, John Gregory Betancourt ...

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And ... En savoir plus

$4.08 CAD ou Gratuit avec Kobo Plus

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And
... En savoir plus
Black Cat Weekly #238

par Charles Hal, Larsen Tom, Miller Ron, Richardson Lee, Karr Phyllis Ann, Cogswell Theodore R., Ullman James Michael, Forrest A.E., Poate Ernest M. ...

Collections Livre 238 - Black Cat Weekly
This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the ... En savoir plus

$3.99 CAD ou Gratuit avec Kobo Plus

This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the
... En savoir plus
A Company of Heroes Book One: The Stonecutter

par Ron Miller ...

Collections Livre 1 - A Company of Heroes
She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the ... En savoir plus

$5.48 CAD

She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the
... En savoir plus
Return to Skull Island

par Ron Miller, Darrell Funk ...

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations ... En savoir plus

$5.48 CAD

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations
... En savoir plus
Unpacking The Parables

The Wisdom Teachings Of Jesus

par Ron Miller ...

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you ... En savoir plus

$13.73 CAD ou Gratuit avec Kobo Plus

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you
... En savoir plus
Black Cat Weekly #200

par Ron Miller, Barb Goffman, donalee Moulton, R.T. Lawton, Steve Lockley, William R.D. Wood, Lester del Rey, James Holding, Hal Charles, Nicholas Carter ...

This issue, we have an extended lineup, celebrating our 200th issue—2 novels, 1 novella, and 9 short stories…6 of which are originals! We’re also reducing the price to 99 cents (or the local equivalent) to help share the reading joy.It’s been a fun journey, and it’s all due to the help of our terrific editorial and production team: Acquiring Editors Barb Goffman, Michael Bracken, Paul Di Filippo, ... En savoir plus

$1.35 CAD ou Gratuit avec Kobo Plus

This issue, we have an extended lineup, celebrating our 200th issue—2 novels, 1 novella, and 9 short stories…6 of which are originals! We’re also reducing the price to 99 cents (or the local equivalent) to help share the reading joy.It’s been a fun journey, and it’s all due to the help of our terrific editorial and production team: Acquiring Editors Barb Goffman, Michael Bracken, Paul Di Filippo,
... En savoir plus
The Hidden Gospel of Matthew

Annotated & Explained

par Ron Miller ...

Collections series SkyLight Illuminations
The previously untold story of Matthew’s Gospel—brought to life for today’s readers.Matthew’s Gospel stands as the first book of the Christian Testament, visible to all the world for almost two thousand years. But there is something hidden in Matthew’s Gospel. The document was not written at one time by one person—it is an edited document, bringing together different sources of tradition.The ... En savoir plus

$18.99 CAD ou Gratuit avec Kobo Plus

The previously untold story of Matthew’s Gospel—brought to life for today’s readers.Matthew’s Gospel stands as the first book of the Christian Testament, visible to all the world for almost two thousand years. But there is something hidden in Matthew’s Gospel. The document was not written at one time by one person—it is an edited document, bringing together different sources of tradition.The
... En savoir plus
Bang!

The Art, History, and Science of Fireworks

par Ron Miller ...

Pyrotechnics are all around us—and they have been for generations.The science and craft of creating fireworks is called pyrotechnics. The word comes from two Greek words: pyro, meaning "fire," and techne, meaning "art." The art of fire. Have you ever seen or used a pyrotechnic device? Maybe you’ve held a sparkler at a wedding, attended a fireworks show to ring in the new year, or even simply ... En savoir plus

$17.99 CAD

Pyrotechnics are all around us—and they have been for generations.The science and craft of creating fireworks is called pyrotechnics. The word comes from two Greek words: pyro, meaning "fire," and techne, meaning "art." The art of fire. Have you ever seen or used a pyrotechnic device? Maybe you’ve held a sparkler at a wedding, attended a fireworks show to ring in the new year, or even simply
... En savoir plus
The Big Backyard

The Solar System beyond Pluto

par Ron Miller ...

Thousands of years ago, humans believed that Earth was the center of the universe, that the world they lived on was all there was. Truthfully, the solar system extends almost halfway to the nearest star. And it is composed of not only planets, asteroids, and comets, but also powerful forces and vast fields of energy. This is our solar system’s big backyard.The cold, dark world that lies at the ... En savoir plus

$10.99 CAD

Thousands of years ago, humans believed that Earth was the center of the universe, that the world they lived on was all there was. Truthfully, the solar system extends almost halfway to the nearest star. And it is composed of not only planets, asteroids, and comets, but also powerful forces and vast fields of energy. This is our solar system’s big backyard.The cold, dark world that lies at the
... En savoir plus