Retailing in Marketing & Sales & Business & Finance Audiobooks

Audiobook

The Design of Everyday Things

Revised and Expanded Edition

by Don Norman ...

Narrated by Neil Hellegers ...

Unabridged

10 hours 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Read more

$27.99 USD

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... Read more
Audiobook

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

by Rosie Clarke ...

Narrated by Juliette Burton ...

Series Audiobook 1 - Welcome To Harpers Emporium
Unabridged

10 hours 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Read more

$22.99 USD or Free with Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... Read more
Audiobook

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

by Norbert Bauer ...

Narrated by Victor Munich (AI) ...

Series Audiobook 2 - Der moderne Einzelhändler
Unabridged

1 hour 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Read more

$14.99 USD

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Read more
Audiobook

High-Velocity Digital Marketing

Silicon Valley Secrets to Create Breakthrough Revenue in Record Time

by Steven Mark Kahan ...

Narrated by Lyle Blaker ...

Unabridged

6 hours 15 min

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing, ... Read more

$19.99 USD

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing,
... Read more
Audiobook

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

by Robert Spector, BreAnne O. Reeves ...

Narrated by Steve Menasche ...

Unabridged

5 hours 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Read more

$18.99 USD or Free with Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Read more
Audiobook

The Customer Is Always Wrong

An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)

by Scott Seiss ...

Narrated by Scott Seiss ...

Unabridged

3 hours 42 min

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the ... Read more

$18.99 USD

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the
... Read more
Audiobook

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

by Nicholas Webb ...

Narrated by James Foster ...

Unabridged

6 hours 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Read more

$23.99 USD

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... Read more
Audiobook

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

by Azhar ul Haque Sario ...

Narrated by Digital Voice Madison G ...

Series Audiobook 11 - Technology
Unabridged

5 hours 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Read more

$6.99 USD or Free with Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Read more
Audiobook

Arriving Today

From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

by Christopher Mims ...

Narrated by James Fouhey ...

Unabridged

11 hours 23 min

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, ... Read more

$28.99 USD

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification,
... Read more
Audiobook

The Book of Eastbay

Two Friends and the Catalog That Changed the Sneaker Business Forever

by Art Juedes, Rick Gering ...

Narrated by Sean Pratt ...

Unabridged

9 hours 28 min

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then ... Read more

$20.99 USD

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then
... Read more
Audiobook

Как продать слона или 51 прием заключения сделки

7-е юбилейное издание, переработанное и дополненное

by Ася Барышева ...

Narrated by Юлия Вибе ...

Series series Бизнес-психология
Unabridged

8 hours 46 min

Обновленное издание бестселлера «Как продать слона», выпущенного в России тиражом более 100 000 экземпляров. В книге описаны основные закономерности и рабочие техники переговоров, которые помогут вам сделать большие продажи. Ася Барышева, консультант с 20-летним опытом сотрудничества с крупными международными компаниями, делится реальными примерами из собственной практики. Вы получите 51 способ ... Read more

$2.99 USD or Free with Kobo Plus

Обновленное издание бестселлера «Как продать слона», выпущенного в России тиражом более 100 000 экземпляров. В книге описаны основные закономерности и рабочие техники переговоров, которые помогут вам сделать большие продажи. Ася Барышева, консультант с 20-летним опытом сотрудничества с крупными международными компаниями, делится реальными примерами из собственной практики. Вы получите 51 способ
... Read more
Audiobook

Winner Sells All

Amazon, Walmart, and the Battle for Our Wallets

by Jason Del Rey ...

Narrated by Roger Wayne ...

Unabridged

10 hours 1 min

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle ... Read more

$28.99 USD

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle
... Read more
Audiobook

El diseño de las cosas cotidianas

by Don Norman ...

Narrated by Carlos Quintero ...

Unabridged

13 hours 14 min

El diseño no tiene por qué ser complicado, por eso esta guía de diseño centrado en el ser humano muestraque la usabilidad es tan importante como la estética. Incluso los más inteligentespueden sentirse ineptos al no saber qué interruptor de la luz o del hornohay que encender, o si hay que empujar, tirar o deslizar una puerta. Laculpa, argumenta este ingenioso —incluso liberador— libro, no ... Read more

$25.99 USD

El diseño no tiene por qué ser complicado, por eso esta guía de diseño centrado en el ser humano muestraque la usabilidad es tan importante como la estética. Incluso los más inteligentespueden sentirse ineptos al no saber qué interruptor de la luz o del hornohay que encender, o si hay que empujar, tirar o deslizar una puerta. Laculpa, argumenta este ingenioso —incluso liberador— libro, no
... Read more
Audiobook

Branded!

How Retailers Engage Consumers with Social Media and Mobility

by Bernie Brennan, Lori Schafer ...

Narrated by Mark Ashby ...

Series series Wiley and SAS Business Series
Unabridged

7 hours 44 min

Social media is having a major impact on marketing. It is the glue that leverages the consumers views and opinions across all elements of a retailers business. Retailers are becoming aware that social media offers promising ways they can benefit from it, such as improving brand awareness, listening to consumer sentiments, creating incentives to drive cross-channel traffic and purchases, building ... Read more

$19.99 USD

Social media is having a major impact on marketing. It is the glue that leverages the consumers views and opinions across all elements of a retailers business. Retailers are becoming aware that social media offers promising ways they can benefit from it, such as improving brand awareness, listening to consumer sentiments, creating incentives to drive cross-channel traffic and purchases, building
... Read more
Audiobook

Business Spotlight Show Presents, The: Darrahopens

by Holly Starks ...

Narrated by Holly Starks ...

Series Audiobook 16 - The Business Spotlight Show Presents
Unabridged

9 min

Discover Darrahopens – A New Era of Curated Online ShoppingStep inside the digital storefront of Darrahopens, where thoughtful curation meets everyday convenience. This Business Spotlight Show feature dives deep into one of Australia’s rising lifestyle platforms—showcasing how Darrahopens brings simplicity, value, and variety to the modern shopper.From baby gear and wellness products to kitchen ... Read more

$5.99 USD or Free with Kobo Plus

Discover Darrahopens – A New Era of Curated Online ShoppingStep inside the digital storefront of Darrahopens, where thoughtful curation meets everyday convenience. This Business Spotlight Show feature dives deep into one of Australia’s rising lifestyle platforms—showcasing how Darrahopens brings simplicity, value, and variety to the modern shopper.From baby gear and wellness products to kitchen
... Read more
Audiobook

Chronicles of a Fashion Buyer

The Mostly True Adventures of an International Fashion Buyer

by Mercedes Gonzalez ...

Narrated by Mercedes Gonzalez ...

Unabridged

9 hours 53 min

Fashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian ... Read more

$19.99 USD or Free with Kobo Plus

Fashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian
... Read more
Audiobook

Damaged Goods

The Rise and Fall of Sir Philip Green

by Oliver Shah ...

Narrated by Oliver Shah ...

Unabridged

12 hours 11 min

Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book: ... Read more

$16.99 USD

Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book:
... Read more
Audiobook

The Subscription Boom: Why an Old Business Model is the Future of Commerce

by Adam Levinter ...

Narrated by Adam Levinter ...

Unabridged

7 hours 23 min

In this clear and informed guide to the business model that’s set to dominate twenty-first-century commerce, Adam Levinter makes a compelling case that the phenomenal success of companies like Amazon, Netflix, Spotify, and Salesforce wouldn’t be possible without the foundation they all have in common: subscription. A surge of subscription boxes in 2012 earned buzz for offering everything from ... Read more

$15.99 USD or Free with Kobo Plus

In this clear and informed guide to the business model that’s set to dominate twenty-first-century commerce, Adam Levinter makes a compelling case that the phenomenal success of companies like Amazon, Netflix, Spotify, and Salesforce wouldn’t be possible without the foundation they all have in common: subscription. A surge of subscription boxes in 2012 earned buzz for offering everything from
... Read more
Audiobook

Smart Retailer, The: A Modern Guide to Running a Successful Shop

by Howard Beck ...

Narrated by Digital Voice Archie G ...

Unabridged

5 hours 55 min

This audiobook is narrated by a digital voice.Dreaming of running your own shop? Whether you're launching a boutique, managing a family-run store, or revamping an existing retail business, The Smart Retailer is your ultimate guide to success.Packed with expert advice, real-world strategies, and practical tips, this book covers everything you need to know—finding the right products, creating an ... Read more

$5.99 USD or Free with Kobo Plus

This audiobook is narrated by a digital voice.Dreaming of running your own shop? Whether you're launching a boutique, managing a family-run store, or revamping an existing retail business, The Smart Retailer is your ultimate guide to success.Packed with expert advice, real-world strategies, and practical tips, this book covers everything you need to know—finding the right products, creating an
... Read more
Audiobook

Selling the Hug Your Customers Way

The Proven Process for Becoming a Passionate and Successful Salesperson For Life

by Jack Mitchell ...

Unabridged

9 hours 38 min

Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.In his groundbreaking books, Hug Your Customers-a Wall Street Journal bestseller-and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one ... Read more

$19.99 USD

Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.In his groundbreaking books, Hug Your Customers-a Wall Street Journal bestseller-and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one
... Read more
Audiobook

Sam Walton

Made in America

by Sam Walton, John Huey ...

Narrated by Henry Strozier ...

Unabridged

10 hours 31 min

Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late twentieth century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure of his ambitions and ... Read more

$25.99 USD or Free with Kobo Plus

Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late twentieth century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure of his ambitions and
... Read more
Audiobook

PLR Blueprint

by Gabriel G. Regent ...

Narrated by Aadam Smyth ...

Unabridged

30 min

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money ... Read more

$10.99 USD or Free with Kobo Plus

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money
... Read more
Audiobook

Payment Reconciliation - Transparenz und Kontrolle bei bargeldlosen Zahlungen

Ein umfassender Ratgeber für die Abstimmung von Kartenzahlungen, die Optimierung von Buchhaltungsprozessen und die Vorbereitung auf Audits.

by Daniel Eckstein, Martin Gloor, Sascha Münger, Roger Niederer, Thomas Posad, Sandro Schühle, Temmam Shibib ...

Narrated by Evan Ledger ...

Series series Buchhaltung im Zahlungsverkehr
Unabridged

3 hours 57 min

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht ... Read more

$8.99 USD or Free with Kobo Plus

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht
... Read more
Audiobook

Reinventando al líder

Cómo cambiarte a ti mismo para cambiar tu empresa

by Guilherme Loureiro, Dr. Marshall Goldsmith, Carlos E. Marín ...

Narrated by Guilherme Loureiro, Carlos E. Marín, Alex Ortega, Dessirée Hernández, Mauricio Pérez Castillo ...

Unabridged

9 hours 15 min

Un nuevo enfoque de liderazgo para el futuro basado en dos engranes que se activan mutuamente: el autodescubrimiento y la reinvención empresarial.Al terminar su primer año como CEO de Walmex, Walmart México y Centroamérica —la división más grande de Walmart fuera de Estados Unidos—, Gui Loureiro decidió que la comp... ... Read more

$19.99 USD

Un nuevo enfoque de liderazgo para el futuro basado en dos engranes que se activan mutuamente: el autodescubrimiento y la reinvención empresarial.Al terminar su primer año como CEO de Walmex, Walmart México y Centroamérica —la división más grande de Walmart fuera de Estados Unidos—, Gui Loureiro decidió que la comp...
... Read more

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