Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

$19.99 CAD

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective
... Read more
Choose the Life You Want

The Mindful Way to Happiness

by Tal Ben-Shahar ...

What kind of life do you want for yourself? What choices will create this kind of life?In his New York Times bestseller Happier, positive psychology expert Tal Ben-Shahar taught us how to become happier through simple exercises.Now, in Choose the Life You Want, he has a new, life-changing lesson to share: Drawing on the latest psychological research, Ben-Shahar shows how making the right choices ... Read more

$19.19 CAD or Free with Kobo Plus

What kind of life do you want for yourself? What choices will create this kind of life?In his New York Times bestseller Happier, positive psychology expert Tal Ben-Shahar taught us how to become happier through simple exercises.Now, in Choose the Life You Want, he has a new, life-changing lesson to share: Drawing on the latest psychological research, Ben-Shahar shows how making the right choices
... Read more
Antifragile

Things That Gain from Disorder

by Nassim Nicholas Taleb ...

Series Book 3 - Incerto
NEW YORK TIMES BESTSELLER • Antifragile is a standalone book in Nassim Nicholas Taleb’s landmark Incerto series, an investigation of opacity, luck, uncertainty, probability, human error, risk, and decision-making in a world we don’t understand. The other books in the series are Fooled by Randomness, The Black Swan, Skin in the Game, and The Bed of Procrustes.Nassim Nicholas Taleb, the bestselling ... Read more

$16.99 CAD

NEW YORK TIMES BESTSELLER • Antifragile is a standalone book in Nassim Nicholas Taleb’s landmark Incerto series, an investigation of opacity, luck, uncertainty, probability, human error, risk, and decision-making in a world we don’t understand. The other books in the series are Fooled by Randomness, The Black Swan, Skin in the Game, and The Bed of Procrustes.Nassim Nicholas Taleb, the bestselling
... Read more
How to Get to Great Ideas

A system for smart, extraordinary thinking

by Dave Birss ...

Sliver award winner in Business Reference 2020 Axiom Business Book AwardsWhat makes a great idea? Where do great ideas come from?The highly practical lessons in HOW TO GET TO GREAT IDEAS are based on neuroscience,psychology, and behavioral economics. Written by the former Creative Director of OgilvyOne, Dave Birss, this book offers a brilliant new system for conceiving original and valuable ideas. ... Read more

$17.99 CAD

Sliver award winner in Business Reference 2020 Axiom Business Book AwardsWhat makes a great idea? Where do great ideas come from?The highly practical lessons in HOW TO GET TO GREAT IDEAS are based on neuroscience,psychology, and behavioral economics. Written by the former Creative Director of OgilvyOne, Dave Birss, this book offers a brilliant new system for conceiving original and valuable ideas.
... Read more
Unprecedented

Canada's Top CEOs on Leadership During Covid-19

Edited by Steve Mayer, Andrew Willis ...

A remarkable collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from 29 chief executives at iconic Canadian companies.Unprecedented is an extraordinary business book for extraordinary times: a collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from twenty-nine chief executives at Canada’s most iconic and largest companies. ... Read more

$15.99 CAD

A remarkable collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from 29 chief executives at iconic Canadian companies.Unprecedented is an extraordinary business book for extraordinary times: a collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from twenty-nine chief executives at Canada’s most iconic and largest companies.
... Read more
Getting to Neutral

How to Conquer Negativity and Thrive in a Chaotic World

by Trevor Moawad, Andy Staples ...

Foreword by CiaraIn this breakthrough book, the author of Wall Street Journal bestseller It Takes What It Takes provides life-changing, step-by-step guidance on how to successfully navigate adversity and defeat negativity by downshifting to neutral thinking.It’s easy to be positive when everything is coming up roses. But what happens when life goes sideways? Many of us lapse into a self-defeating ... Read more

$11.99 CAD

Foreword by CiaraIn this breakthrough book, the author of Wall Street Journal bestseller It Takes What It Takes provides life-changing, step-by-step guidance on how to successfully navigate adversity and defeat negativity by downshifting to neutral thinking.It’s easy to be positive when everything is coming up roses. But what happens when life goes sideways? Many of us lapse into a self-defeating
... Read more
Inspire

The Universal Path for Leading Yourself and Others

by Adam Galinsky ...

Two kinds of leaders populate the world: those who inspire and those who infuriate. Which will you be?Whether you’re a leader, a member of a team, a spouse, or a parent, this engaging and rigorous exploration unpacks the science of inspiration. Through compelling stories, fascinating research, and practical tips for addressing the common dilemmas we face daily, Inspire reveals how all of us, ... Read more

$19.99 CAD

Two kinds of leaders populate the world: those who inspire and those who infuriate. Which will you be?Whether you’re a leader, a member of a team, a spouse, or a parent, this engaging and rigorous exploration unpacks the science of inspiration. Through compelling stories, fascinating research, and practical tips for addressing the common dilemmas we face daily, Inspire reveals how all of us,
... Read more
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory ...

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

$24.19 CAD

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation
... Read more
A Whole New Mind

Why Right-Brainers Will Rule the Future

by Daniel H. Pink ...

New York Times BestsellerAn exciting--and encouraging--exploration of creativity from the author of When: The Scientific Secrets of Perfect TimingThe future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic "right-brain" thinkers whose abilities mark the fault line between who gets ahead and who doesn't.Drawing on research ... Read more

$17.99 CAD

New York Times BestsellerAn exciting--and encouraging--exploration of creativity from the author of When: The Scientific Secrets of Perfect TimingThe future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic "right-brain" thinkers whose abilities mark the fault line between who gets ahead and who doesn't.Drawing on research
... Read more
The Scout Mindset

Why Some People See Things Clearly and Others Don't

by Julia Galef ...

"...an engaging and enlightening account from which we all can benefit."—The Wall Street JournalA better way to combat knee-jerk biases and make smarter decisions, from Julia Galef, the acclaimed expert on rational decision-making.When it comes to what we believe, humans see what they want to see. In other words, we have what Julia Galef calls a "soldier" mindset. From tribalism and wishful ... Read more

$19.99 CAD

"...an engaging and enlightening account from which we all can benefit."—The Wall Street JournalA better way to combat knee-jerk biases and make smarter decisions, from Julia Galef, the acclaimed expert on rational decision-making.When it comes to what we believe, humans see what they want to see. In other words, we have what Julia Galef calls a "soldier" mindset. From tribalism and wishful
... Read more
When the President Calls

Conversations with Economic Policymakers

by Simon W. Bowmaker ...

Get “the inside skinny on what happens at White House economics meetings” in interviews with 35 economic policymakers who advised presidents from Nixon to Trump (Forbes).What is it like to sit in the Oval Office and discuss policy with the president? To know that the decisions made will affect hundreds of millions of people? To know that the wrong advice could be calamitous? When the President ... Read more

$43.99 CAD

Get “the inside skinny on what happens at White House economics meetings” in interviews with 35 economic policymakers who advised presidents from Nixon to Trump (Forbes).What is it like to sit in the Oval Office and discuss policy with the president? To know that the decisions made will affect hundreds of millions of people? To know that the wrong advice could be calamitous? When the President
... Read more
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results

by Dodd Starbird, Roland R. Cavanagh ...

Harness the Power of Your Most Valuable Resource—Your Workforce!Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula.Building Engaged Team Performance explains the next wave of business improvement: driving breakthrough gains by integrating ... Read more

$35.99 CAD

Harness the Power of Your Most Valuable Resource—Your Workforce!Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula.Building Engaged Team Performance explains the next wave of business improvement: driving breakthrough gains by integrating
... Read more
Clear Thinking

Turning Ordinary Moments into Extraordinary Results

by Shane Parrish ...

**INSTANT NEW YORK TIMES BESTSELLER * GLOBE AND MAIL BESTSELLER * TORONTO STAR BESTSELLERFew things will change your trajectory in life or business as much as learning to think clearly. Yet few of us recognize opportunities to think in the first place.**You might believe you’re thinking clearly in the moments that matter most. But in all likelihood, when the pressure is on, you won’t be thinking ... Read more

$16.99 CAD

**INSTANT NEW YORK TIMES BESTSELLER * GLOBE AND MAIL BESTSELLER * TORONTO STAR BESTSELLERFew things will change your trajectory in life or business as much as learning to think clearly. Yet few of us recognize opportunities to think in the first place.**You might believe you’re thinking clearly in the moments that matter most. But in all likelihood, when the pressure is on, you won’t be thinking
... Read more
Why We're Wrong About Nearly Everything

A Theory of Human Misunderstanding

by Bobby Duffy ...

A leading social researcher explains why humans so consistently misunderstand the outside worldHow often are women harassed? What percentage of the population are immigrants? How bad is unemployment? These questions are important, but most of us get the answers wrong. Research shows that people often wildly misunderstand the state of the world, regardless of age, sex, or education. And though the ... Read more

$22.99 CAD

A leading social researcher explains why humans so consistently misunderstand the outside worldHow often are women harassed? What percentage of the population are immigrants? How bad is unemployment? These questions are important, but most of us get the answers wrong. Research shows that people often wildly misunderstand the state of the world, regardless of age, sex, or education. And though the
... Read more
Essentials of Inventory Management

by Max Muller ...

Inventory management is about more than counting what you've got. It's about understanding business realities and making decisions that balance current demand with future needs-while keeping overhead and operating costs to a minimum. Now in its Second Edition, Essentials of Inventory Management gives inventory professionals the information they need to maximize productivity in key areas, from ... Read more

$16.99 CAD

Inventory management is about more than counting what you've got. It's about understanding business realities and making decisions that balance current demand with future needs-while keeping overhead and operating costs to a minimum. Now in its Second Edition, Essentials of Inventory Management gives inventory professionals the information they need to maximize productivity in key areas, from
... Read more
Big Joe, The Rainmaker & Nephew Leech: Mind Your Business! Three Steps to Become a Great CEO

by Renzie Richardson ...

Using the art of storytelling, this business book is written with a flair of entertainment to engage the reader. It is a parable about the fatal mistakes of a business owner and the lessons he learned.Big Joe is the CEO. He hustled and grind for years before he won his first $10 million-dollar contract. But when he did, Big Joe believed he deserved and was entitled to the privileges of wealth. He ... Read more

$27.99 CAD or Free with Kobo Plus

Using the art of storytelling, this business book is written with a flair of entertainment to engage the reader. It is a parable about the fatal mistakes of a business owner and the lessons he learned.Big Joe is the CEO. He hustled and grind for years before he won his first $10 million-dollar contract. But when he did, Big Joe believed he deserved and was entitled to the privileges of wealth. He
... Read more
Almost Reckless

A Creative and Pragmatic Approach to Taking Risks

by Amy Smilovic ...

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable HospitalityAmy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she ... Read more

$18.99 CAD

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable HospitalityAmy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she
... Read more
Push Back!

How to Take a Stand Against Groupthink, Bullies, Agitators, and Professional Manipulators

by B. K. Eakman ...

How many times have you had the unsettling experience of being treated as a troublemaker as soon as you question or raise an objection to a school policy, a textbook, a course of study, a new county regulation, or a community proposal?Every day, attendees of conferences, community forums, PTA meetings, and board meetings are made to feel uncomfortable and occasionally foolish by the person or ... Read more

$10.99 CAD

How many times have you had the unsettling experience of being treated as a troublemaker as soon as you question or raise an objection to a school policy, a textbook, a course of study, a new county regulation, or a community proposal?Every day, attendees of conferences, community forums, PTA meetings, and board meetings are made to feel uncomfortable and occasionally foolish by the person or
... Read more
The Art of Action

How Leaders Close the Gaps between Plans, Actions and Results

by Stephen Bungay ...

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly ... Read more

$21.99 CAD

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly
... Read more
The Investor's Guidebook to Alternative Investments

The Role of Alternative Investments in Portfolio Design

by Stuart R. Veale ...

A concise, yet comprehensive, guidebook that addresses the practical aspects of investing in fixed income investments.The Investor’s Guidebook series presents investment vehicles and strategies from both the issuers’ and the investors’ perspectives. Starting with basic concepts and then building to state-of-the-art pricing models, strategies, and tactics, these succinct handbooks will be useful ... Read more

$20.99 CAD

A concise, yet comprehensive, guidebook that addresses the practical aspects of investing in fixed income investments.The Investor’s Guidebook series presents investment vehicles and strategies from both the issuers’ and the investors’ perspectives. Starting with basic concepts and then building to state-of-the-art pricing models, strategies, and tactics, these succinct handbooks will be useful
... Read more
Emotion By Design

Creative Leadership Lessons from a Life at Nike

by Greg Hoffman ...

**Filled with innovative strategies for success from a former branding expert, Emotion By Design will show you how to create an empowering brand that resonates deeply with people by unlocking the creativity within your organization and unleashing it out into the world."The branding lessons in Greg Hoffman’s Emotion By Design are invaluable for any business, big or small, and it gives you a ... Read more

Was $21.99 CAD Now $2.99 CAD

**Filled with innovative strategies for success from a former branding expert, Emotion By Design will show you how to create an empowering brand that resonates deeply with people by unlocking the creativity within your organization and unleashing it out into the world."The branding lessons in Greg Hoffman’s Emotion By Design are invaluable for any business, big or small, and it gives you a
... Read more
Profit First for Therapists

by Julie Herres ...

Every practice deserves to be profitable.For therapists, profit is too often an afterthought. You focus on caring for clients and paying rent and clinicians, and take home the leftovers-if there are any. In Profit First for Therapists, Julie Herres adapts the popular Profit First cash flow system specifically for private practice owners. Through client stories and case studies, powerful frameworks ... Read more

$11.99 CAD

Every practice deserves to be profitable.For therapists, profit is too often an afterthought. You focus on caring for clients and paying rent and clinicians, and take home the leftovers-if there are any. In Profit First for Therapists, Julie Herres adapts the popular Profit First cash flow system specifically for private practice owners. Through client stories and case studies, powerful frameworks
... Read more
Misfit Thinking

Using Design Thinking to Energize Innovation and Creativity

by R. Gordon Bennett, DBA ...

Is your organization stuck in a rut and unable to see past the same old ineffective approaches? Misfit Thinking demonstrates how teams can become more innovative in order to actually solve problems, creatively. It is a thorough exploration of and practical guide to Design Thinking for industry, government, military, and non-governmental organizations.With experience in all three sectors, Dr. ... Read more

$23.99 CAD

Is your organization stuck in a rut and unable to see past the same old ineffective approaches? Misfit Thinking demonstrates how teams can become more innovative in order to actually solve problems, creatively. It is a thorough exploration of and practical guide to Design Thinking for industry, government, military, and non-governmental organizations.With experience in all three sectors, Dr.
... Read more
7 Steps to Save Your Financial Life Now

How to Defend Yourself Against Rigged Markets, Wall Street Greed, and the Threat of Financial Collapse

by Daniel R. Solin ...

Where is your hard earned money?Whether you have a savings or checking account, a 401(k), an IRA, a college fund, or dollars stuffed under the mattress, you are an investor. But you are losing every day that you sit back and let others make decisions about your money. You worked hard for it, and it’s your responsibility to make it work for you. If you don’t invest smartly, your very financial ... Read more

$7.99 CAD

Where is your hard earned money?Whether you have a savings or checking account, a 401(k), an IRA, a college fund, or dollars stuffed under the mattress, you are an investor. But you are losing every day that you sit back and let others make decisions about your money. You worked hard for it, and it’s your responsibility to make it work for you. If you don’t invest smartly, your very financial
... Read more

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