Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Illusion of Work

Don't Fall For It

by Pat Maguire ...

Have you noticed a gap between the illusion of work being done in your office, and the actual output of those workers? Then it’s time to re-evaluate your methodologies.Streamline your work processes and become more results-oriented with The Illusion of Work. This book provides a unique perspective on the process of self-discovery, self-evaluation, and planning required to eradicate effort that’s ... Read more

$9.99 CAD

Have you noticed a gap between the illusion of work being done in your office, and the actual output of those workers? Then it’s time to re-evaluate your methodologies.Streamline your work processes and become more results-oriented with The Illusion of Work. This book provides a unique perspective on the process of self-discovery, self-evaluation, and planning required to eradicate effort that’s
... Read more
The Art of Focused Conversation, Second Edition

More Than 100 Ways to Access Group Wisdom in Your Organization

Edited by R. Brian Stanfield, Jo Nelson ...

Master conversation techniques that unlock group wisdom and drive better organizational decisions. Over 100 proven methods for facilitating productive discussions, resolving conflicts, and accessing collective intelligence in workplace teams, community groups, and family meetings.Why Most Group Conversations Fail:Without structure, group discussions drift, dominant voices take over, and valuable ... Read more

$31.99 CAD or Free with Kobo Plus

Master conversation techniques that unlock group wisdom and drive better organizational decisions. Over 100 proven methods for facilitating productive discussions, resolving conflicts, and accessing collective intelligence in workplace teams, community groups, and family meetings.Why Most Group Conversations Fail:Without structure, group discussions drift, dominant voices take over, and valuable
... Read more
How to Lead

The Definitive Guide To Effective Leadership

by Jo Owen ...

This book is your essential guide to the theory and practice of leadership. Whatever your level in an organisation, this is your practical handbook for getting to the top and staying there.Anyone can learn to be a great leader. And everyone can learn to lead better. This book will show you how.Its clear focus on practical, straightforward advice and guidance, delivered with refreshing honesty and ... Read more

$17.99 CAD

This book is your essential guide to the theory and practice of leadership. Whatever your level in an organisation, this is your practical handbook for getting to the top and staying there.Anyone can learn to be a great leader. And everyone can learn to lead better. This book will show you how.Its clear focus on practical, straightforward advice and guidance, delivered with refreshing honesty and
... Read more
Practice Standard for Scheduling - Third Edition

by Project Management Institute ...

Master project scheduling with industry-leading standards. This third edition of the Practice Standard for Scheduling delivers the latest, good practices for effective project scheduling. Aligned with the PMBOK® Guide, it expands on project schedule management, helping practitioners create and maintain robust schedule models.Learn to identify the elements of a sound schedule model and its benefits ... Read more

$84.99 CAD or Free with Kobo Plus

Master project scheduling with industry-leading standards. This third edition of the Practice Standard for Scheduling delivers the latest, good practices for effective project scheduling. Aligned with the PMBOK® Guide, it expands on project schedule management, helping practitioners create and maintain robust schedule models.Learn to identify the elements of a sound schedule model and its benefits
... Read more
Noise

A Flaw in Human Judgment

by Daniel Kahneman, Olivier Sibony, Cass R. Sunstein ...

**NEW YORK TIMES BESTSELLERFrom the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones.**Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have ... Read more

$16.99 CAD

**NEW YORK TIMES BESTSELLERFrom the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones.**Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have
... Read more
Toyota Under Fire: Lessons for Turning Crisis into Opportunity

by Timothy N. Ogden, Jeffrey K. Liker ...

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles ... Read more

$45.09 CAD

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles
... Read more
HBR's 10 Must Reads on Making Smart Decisions (with featured article "Before You Make That Big Decision..." by Daniel Kahneman, Dan Lovallo, and Olivier Sibony)

by Harvard Business Review, Daniel Kahneman, Ram Charan ...

Series series HBR's 10 Must Reads
Learn why bad decisions happen to good managers—and how to make better ones.If you read nothing else on decision making, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices and avoid common traps.Leading experts such as Ram Charan, Michael Mankins, and ... Read more

$26.99 CAD or Free with Kobo Plus

Learn why bad decisions happen to good managers—and how to make better ones.If you read nothing else on decision making, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices and avoid common traps.Leading experts such as Ram Charan, Michael Mankins, and
... Read more
First Leaders

Leadership Principles of First Nation Societies for the Modern Leader

by Andrew O'Keeffe ...

First Nations people of all continents have been refining leadership for millennia.They've had from the dawn of human history to figure out what works and what doesn't. By comparison, the discipline of workplace leadership emerged only about 100 years ago - just a few generations back. First Leaders is the first book devoted to how the wisdom of First Nations leadership can benefit modern leaders ... Read more

$10.99 CAD or Free with Kobo Plus

First Nations people of all continents have been refining leadership for millennia.They've had from the dawn of human history to figure out what works and what doesn't. By comparison, the discipline of workplace leadership emerged only about 100 years ago - just a few generations back. First Leaders is the first book devoted to how the wisdom of First Nations leadership can benefit modern leaders
... Read more
The Business Forecasting Deal

Exposing Myths, Eliminating Bad Practices, Providing Practical Solutions

by Michael Gilliland ...

Series Book 27 - Wiley and SAS Business Series
Practical-nontechnical-solutions to the problems of business forecastingWritten in a nontechnical style, this book provides practical solutions to common business forecasting problems, showing you how to think about business forecasting in the context of uncertainty, randomness and process performance.Addresses the philosophical foundations of forecastingRaises awareness of fundamental issues ... Read more

$38.99 CAD

Practical-nontechnical-solutions to the problems of business forecastingWritten in a nontechnical style, this book provides practical solutions to common business forecasting problems, showing you how to think about business forecasting in the context of uncertainty, randomness and process performance.Addresses the philosophical foundations of forecastingRaises awareness of fundamental issues
... Read more
A More Beautiful Question

The Power of Inquiry to Spark Breakthrough Ideas

by Warren Berger ...

10TH ANNIVERSARY EDITION * REVISED AND UPDATED“A book everyone ought to read-without question.”-ADAM GRANTTo get better answers, we must first ask better questions. Warren Berger reveals how in this beloved guide, with hundreds of thousands of copies sold.In his groundbreaking A More Beautiful Question, now updated throughout, innovation expert Warren Berger proves that one of the most powerful ... Read more

$16.99 CAD

10TH ANNIVERSARY EDITION * REVISED AND UPDATED“A book everyone ought to read-without question.”-ADAM GRANTTo get better answers, we must first ask better questions. Warren Berger reveals how in this beloved guide, with hundreds of thousands of copies sold.In his groundbreaking A More Beautiful Question, now updated throughout, innovation expert Warren Berger proves that one of the most powerful
... Read more
Thinking 101

How to Reason Better to Live Better

by Woo-kyoung Ahn ...

**“An INVALUABLE RESOURCE to anyone who wants to think better.” —Gretchen RubinAward-winning YALE PROFESSOR Woo-kyoung Ahn delivers “A MUST-READ****—****a smart and compellingly readable guide to cutting-edge research into how people think.” (Paul Bloom)“A FUN exploration.”** **—**Dax ShepardPsychologist Woo-kyoung Ahn devised a course at Yale called “Thinking” to help students examine the biases ... Read more

$16.99 CAD

**“An INVALUABLE RESOURCE to anyone who wants to think better.” —Gretchen RubinAward-winning YALE PROFESSOR Woo-kyoung Ahn delivers “A MUST-READ****—****a smart and compellingly readable guide to cutting-edge research into how people think.” (Paul Bloom)“A FUN exploration.”** **—**Dax ShepardPsychologist Woo-kyoung Ahn devised a course at Yale called “Thinking” to help students examine the biases
... Read more
Collaborating for Our Future

Multistakeholder Partnerships for Solving Complex Problems

by Barbara Gray, Jill Purdy ...

Organizations turn to multistakeholder partnerships (MSPs) to meet challenges that they cannot handle alone. By tapping the resources of diverse stakeholders, MSPs develop the capability to address complex issues and problems, such as health care delivery, poverty, human rights, watershed management, education, sustainability, and innovation. This book provides a comprehensive understanding of ... Read more

$91.99 CAD

Organizations turn to multistakeholder partnerships (MSPs) to meet challenges that they cannot handle alone. By tapping the resources of diverse stakeholders, MSPs develop the capability to address complex issues and problems, such as health care delivery, poverty, human rights, watershed management, education, sustainability, and innovation. This book provides a comprehensive understanding of
... Read more
Little Wins

The Huge Power of Thinking Like a Toddler

by Paul Lindley ...

'Read on, and rediscover how to live a fuller and more successful life' SIR RICHARD BRANSON, from the forewordThere are some 400 million people worldwide whose creativity, imagination and determination put the rest of us to shame. They are experts in their field, despite having no experience to speak of. Once, you were one of them too. They are toddlers - and they hold the key to unlocking our ... Read more

$10.99 CAD

'Read on, and rediscover how to live a fuller and more successful life' SIR RICHARD BRANSON, from the forewordThere are some 400 million people worldwide whose creativity, imagination and determination put the rest of us to shame. They are experts in their field, despite having no experience to speak of. Once, you were one of them too. They are toddlers - and they hold the key to unlocking our
... Read more
99 Ways to Increase Your Income

by Frank Martin ...

Series series 99 Ways
At a time when a stressed economy is causing job loss and other financial pains, many people are looking for ways to rebuild or supplement income. 99 Ways to Increase Your Income lays out simple steps to both generate more cash, as well as do a more effective job of hanging on to existing income. ... Read more

$6.99 CAD

At a time when a stressed economy is causing job loss and other financial pains, many people are looking for ways to rebuild or supplement income. 99 Ways to Increase Your Income lays out simple steps to both generate more cash, as well as do a more effective job of hanging on to existing income.
... Read more
How to Kill a Unicorn

How the World's Hottest Innovation Factory Builds Bold Ideas That Make It to Market

by Mark Payne ...

A unique behind-the-scenes look at the groundbreaking methodology that today's most in-demand innovation factory uses to create some of the boldest products and successfully bring them to market.Today, innovation is seen by business leaders and the media alike as the key to growth, a burning issue in every company, from startups to the Fortune 500. And in that space, Fahrenheit 212 is viewed as a ... Read more

Was $14.99 CAD Now $6.99 CAD

A unique behind-the-scenes look at the groundbreaking methodology that today's most in-demand innovation factory uses to create some of the boldest products and successfully bring them to market.Today, innovation is seen by business leaders and the media alike as the key to growth, a burning issue in every company, from startups to the Fortune 500. And in that space, Fahrenheit 212 is viewed as a
... Read more
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler ...

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... Read more

$24.19 CAD

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight
... Read more
Switch

How to Change Things When Change Is Hard

by Chip Heath, Dan Heath ...

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for ... Read more

Was $17.99 CAD Now $14.99 CAD

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for
... Read more
The Black Swan: Second Edition

The Impact of the Highly Improbable Fragility"

by Nassim Nicholas Taleb ...

Series Book 2 - Incerto
NEW YORK TIMES BESTSELLER • The most influential book of the past seventy-five years: a groundbreaking exploration of everything we know about what we don’t know, now with a new section called “On Robustness and Fragility.”A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation ... Read more

$15.99 CAD

NEW YORK TIMES BESTSELLER • The most influential book of the past seventy-five years: a groundbreaking exploration of everything we know about what we don’t know, now with a new section called “On Robustness and Fragility.”A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation
... Read more
The 21 Irrefutable Laws of Leadership

Follow Them and People Will Follow You

by John Maxwell ...

What would happen if a top expert with more than thirty years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life.John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes ... Read more

$10.99 CAD

What would happen if a top expert with more than thirty years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life.John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes
... Read more
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

$19.99 CAD

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective
... Read more
Decisive

How to Make Better Choices in Life and Work

by Chip Heath, Dan Heath ...

The four principles that can help us to overcome our brains' natural biases to make better, more informed decisions--in our lives, careers, families and organizations.In Decisive, Chip Heath and Dan Heath, the bestselling authors of Made to Stick and Switch, tackle the thorny problem of how to overcome our natural biases and irrational thinking to make better decisions, about our work, lives, ... Read more

$15.99 CAD

The four principles that can help us to overcome our brains' natural biases to make better, more informed decisions--in our lives, careers, families and organizations.In Decisive, Chip Heath and Dan Heath, the bestselling authors of Made to Stick and Switch, tackle the thorny problem of how to overcome our natural biases and irrational thinking to make better decisions, about our work, lives,
... Read more
How Children Succeed

Grit, Curiosity, and the Hidden Power of Character

by Paul Tough ...

**"A persuasive wake-up call."—PeopleA NEW YORK TIMES BESTSELLERFrom the award-winning journalist Paul Tough, a provocative and profound examination of child development, success, and character—an insightful study that reveals the power to transform young people’s lives.**Why do some children succeed while others fail? The story we usually tell about childhood and success is the one about ... Read more

$14.99 CAD

**"A persuasive wake-up call."—PeopleA NEW YORK TIMES BESTSELLERFrom the award-winning journalist Paul Tough, a provocative and profound examination of child development, success, and character—an insightful study that reveals the power to transform young people’s lives.**Why do some children succeed while others fail? The story we usually tell about childhood and success is the one about
... Read more
The Infinite Game

by Simon Sinek ...

From the New York Times bestselling author of Start With Why and Leaders Eat Last, a bold framework for leadership in today’s ever-changing world.How do we win a game that has no end? Finite games, like football or chess, have known players, fixed rules and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life ... Read more

Was $18.99 CAD Now $16.99 CAD

From the New York Times bestselling author of Start With Why and Leaders Eat Last, a bold framework for leadership in today’s ever-changing world.How do we win a game that has no end? Finite games, like football or chess, have known players, fixed rules and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life
... Read more
The SPEED of Trust

The One Thing that Changes Everything

by Stephen M.R. Covey ...

Over two million copies sold.Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization.Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts that it is “the most overlooked, misunderstood, underutilized asset to ... Read more

$22.50 CAD

Over two million copies sold.Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization.Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts that it is “the most overlooked, misunderstood, underutilized asset to
... Read more

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