Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

A Consensus Handbook

Co-operative decision making for activists, co-ops and communities

by Seeds for Change Lancaster Co-operative ltd, Max Hertzberg, Rebecca Smith, Rhiannon Westphal ...

A comprehensive guide explaining the spirit and philosophy of co-operative decision making"Excellent - clear guidance and thoughtful reflection on power and conflict" - THE GUARDIANPractical guidance on how to facilitate the consensus decision making process, looking at common situations and explaining the skills and tools your group can use to ease the path to a decision. The book covers ... Read more

$7.99 CAD or Free with Kobo Plus

A comprehensive guide explaining the spirit and philosophy of co-operative decision making"Excellent - clear guidance and thoughtful reflection on power and conflict" - THE GUARDIANPractical guidance on how to facilitate the consensus decision making process, looking at common situations and explaining the skills and tools your group can use to ease the path to a decision. The book covers
... Read more
Uncertain

The Wisdom and Wonder of Being Unsure

by Maggie Jackson ...

A Selection of The Next Big Idea Club!"Maggie Jackson’s incisive and timely book is a provocative exploration of the surprising benefits of not knowing. . . and shows how this state of mind can jolt us from intellectual complacency and foster creativity, resilience, and mutual understanding. Uncertain is a triumphant ode to the wisdom of being unsure.” – Daniel H. Pink</str... ... Read more

$34.99 CAD

A Selection of The Next Big Idea Club!"Maggie Jackson’s incisive and timely book is a provocative exploration of the surprising benefits of not knowing. . . and shows how this state of mind can jolt us from intellectual complacency and foster creativity, resilience, and mutual understanding. Uncertain is a triumphant ode to the wisdom of being unsure.” – Daniel H. Pink</str...
... Read more
Think Clearly

Eight Simple Rules to Succeed in the Data Age

by Kiko Llaneras ...

‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making ... Read more

$17.99 CAD

‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making
... Read more
贏在邏輯思考力：玩一場擴張邊界的遊戲

by 郝旭烈 ...

好懂秒懂知識專家──郝旭烈（郝哥）大白話解釋邏輯思考是什麼？融合各方思維框架‧內化原理引導應用大腦運作習性‧理論實踐‧日常案例‧引導工具‧課後練習為你帶來大白話、好懂秒懂的思考力！不要執著在抬槓，而要關注目的；不要執著在結論，而要關注觀點；不要執著在對錯，而要關注理解。4大核心思維╳4大重要原理╳4大內化心法╳4大應用方向，讓想……學習獨立思考→培養思維能力好理解各方觀點增進職場溝通→依循大腦習性找到最佳連結運用決策思考力？→用框架界定問題做最優選擇想自我成長→懂得邏輯本質來擴張思維認知通通都適用！「邏輯思考是什麼？」其實很簡單，就是「理解」的過程。就像面對下面問題，你絕對少不了邏輯思考力：投資房產好、還是股票好？→財務思維如何提高商品的銷售收入？→解決問題能力A、B方案如何最大化資源？→決策思... ... Read more

$11.99 CAD

好懂秒懂知識專家──郝旭烈（郝哥）大白話解釋邏輯思考是什麼？融合各方思維框架‧內化原理引導應用大腦運作習性‧理論實踐‧日常案例‧引導工具‧課後練習為你帶來大白話、好懂秒懂的思考力！不要執著在抬槓，而要關注目的；不要執著在結論，而要關注觀點；不要執著在對錯，而要關注理解。4大核心思維╳4大重要原理╳4大內化心法╳4大應用方向，讓想……學習獨立思考→培養思維能力好理解各方觀點增進職場溝通→依循大腦習性找到最佳連結運用決策思考力？→用框架界定問題做最優選擇想自我成長→懂得邏輯本質來擴張思維認知通通都適用！「邏輯思考是什麼？」其實很簡單，就是「理解」的過程。就像面對下面問題，你絕對少不了邏輯思考力：投資房產好、還是股票好？→財務思維如何提高商品的銷售收入？→解決問題能力A、B方案如何最大化資源？→決策思...
... Read more
Comment réaliser une value stream mapping (VSM)

Méthodologie pas à pas, explications détaillées, exemples, astuces et conseils

by Mickaël Réquillard ...

Le lean management est apparu dans les années 50 et est déployé désormais sur les activités de production mais aussi dans une multitude de fonctions. Il a pour objectif principal d’éliminer l’ensemble des gaspillages des processus, afin d’améliorer leurs performances et répondre au juste besoin des clients, en allouant judicieusement les ressources de l’entreprise.Il existe une multitude d’outils ... Read more

$15.99 CAD

Le lean management est apparu dans les années 50 et est déployé désormais sur les activités de production mais aussi dans une multitude de fonctions. Il a pour objectif principal d’éliminer l’ensemble des gaspillages des processus, afin d’améliorer leurs performances et répondre au juste besoin des clients, en allouant judicieusement les ressources de l’entreprise.Il existe une multitude d’outils
... Read more
Starting Small and Making It Big

An Entrepreneur's Journey to Billion-Dollar Philanthropist

by Bill Cummings ...

Bill Cummings never aspired to be a billionaire and never acknowledged he was one until long after it happened. That's because it is not money that motivates him, but rather the immense enjoyment he gets from building and growing successful businesses. This fascinating autobiography shares not only how he got there, but also his singular dedication to giving back to the communities and ... Read more

$6.86 CAD

Bill Cummings never aspired to be a billionaire and never acknowledged he was one until long after it happened. That's because it is not money that motivates him, but rather the immense enjoyment he gets from building and growing successful businesses. This fascinating autobiography shares not only how he got there, but also his singular dedication to giving back to the communities and
... Read more
Systemic consulting

The organisation as a living system

by Anton De Kroon, Siebke Kaat ...

Consultants are usually invited to work in an organisation when its own managers are unable to find solutions to business problems. Then expert help is brought in - on a temporary basis. Systemic consulting is uniquely different from any other consulting approach in that it is not the consultant who is the expert, but the organisation itself. The authors regard organisations as living systems. ... Read more

$7.99 CAD

Consultants are usually invited to work in an organisation when its own managers are unable to find solutions to business problems. Then expert help is brought in - on a temporary basis. Systemic consulting is uniquely different from any other consulting approach in that it is not the consultant who is the expert, but the organisation itself. The authors regard organisations as living systems.
... Read more
Echos of Culture in the Corporate Environment

Culture's influence on business negotiations,Communication,Creativity,Employees & Buying behaviour

by Ashraf Haggag ...

This new guide to international business culture can help you avoid misundrestandings during negotiations and other important talks.Author and businessman Ashraf Haggag discusses a number of important issues,incliding-The definition of culture as a driving force in business,-The unique cultures of a varaity of countries and global regionsa.-The ways culture directs business negotiations,-The ... Read more

$6.99 CAD or Free with Kobo Plus

This new guide to international business culture can help you avoid misundrestandings during negotiations and other important talks.Author and businessman Ashraf Haggag discusses a number of important issues,incliding-The definition of culture as a driving force in business,-The unique cultures of a varaity of countries and global regionsa.-The ways culture directs business negotiations,-The
... Read more
Strategic Continuous Process Improvement

by Gerhard J. Plenert ...

Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems ... Read more

$57.99 CAD

Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems
... Read more
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

by Victor Buzachero, Patti Phillips, Zack Phillips, Jack J. Phillips ...

A proven system for measuring the bottom-line value of any proposed healthcare initiativeHealthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself- ... Read more

$45.99 CAD

A proven system for measuring the bottom-line value of any proposed healthcare initiativeHealthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself-
... Read more
Most Businesses Fail in the First 5 Minutes

It Just Takes Them 3 to 5 Years to Realize It

by John Paul Mendocha, Gabe Bautista ...

Most businesses fail in the first 5 minutes. Provocative? YES. How is that possible? You as an entrepreneur are caught up in the euphoria of ideas, starting out with a bright, shiny object, your baby gem that will be wildly successful. Unfortunately, upwards of 90% of all failures can be traced to a simple fact—they fail at Positioning, which inevitably leads to total failure. However, failure is ... Read more

$13.73 CAD or Free with Kobo Plus

Most businesses fail in the first 5 minutes. Provocative? YES. How is that possible? You as an entrepreneur are caught up in the euphoria of ideas, starting out with a bright, shiny object, your baby gem that will be wildly successful. Unfortunately, upwards of 90% of all failures can be traced to a simple fact—they fail at Positioning, which inevitably leads to total failure. However, failure is
... Read more
100 Outils, idées créatives et exercices de coaching : pour coachs professionnels et coachs de vie

by Poussières de Vie ...

Le livre qui regroupe les meilleurs outils et exercices à utiliser en coaching professionnel ou en coaching de vie.Ce livre s’adresse aux coachs, futurs coachs, managers et RH. Son objectif est d’offrir aux coachs les ressources nécessaires pour réussir leurs séances de coachings et trouver de nouvelles idées.Les 100 outils ont été sélectionnés parmi ceux utilisés par les meilleurs coachs, et ... Read more

$11.05 CAD

Le livre qui regroupe les meilleurs outils et exercices à utiliser en coaching professionnel ou en coaching de vie.Ce livre s’adresse aux coachs, futurs coachs, managers et RH. Son objectif est d’offrir aux coachs les ressources nécessaires pour réussir leurs séances de coachings et trouver de nouvelles idées.Les 100 outils ont été sélectionnés parmi ceux utilisés par les meilleurs coachs, et
... Read more
Blockchain: How to Safely Create Stable and Long-term Passive Income by Investing in Bitcoin

Cryptocurrency Revolution, #2

by Anthony Heston ...

Series Book 2 - Cryptocurrency Revolution
Would you like to have a new passive income stream that makes money while you sleep?Most people haven't realized the global economy shifting power that cryptocurrencies have, while smart investors have been following them closely for a while now.We've all heard about how Bitcoin shocked the world by skyrocketing in value over a short period of time.Making safe digital investments has never been so ... Read more

$5.99 CAD or Free with Kobo Plus

Would you like to have a new passive income stream that makes money while you sleep?Most people haven't realized the global economy shifting power that cryptocurrencies have, while smart investors have been following them closely for a while now.We've all heard about how Bitcoin shocked the world by skyrocketing in value over a short period of time.Making safe digital investments has never been so
... Read more
Analytics

The Agile Way

by Phil Simon ...

Series series Wiley and SAS Business Series
For years, organizations have struggled to make sense out of their data. IT projects designed to provide employees with dashboards, KPIs, and business-intelligence tools often take a year or more to reach the finish line...if they get there at all.This has always been a problem. Today, though, it's downright unacceptable. The world changes faster than ever. Speed has never been more important. By ... Read more

$38.99 CAD

For years, organizations have struggled to make sense out of their data. IT projects designed to provide employees with dashboards, KPIs, and business-intelligence tools often take a year or more to reach the finish line...if they get there at all.This has always been a problem. Today, though, it's downright unacceptable. The world changes faster than ever. Speed has never been more important. By
... Read more
Comment prendre une bonne décision

by François Rolly ...

Faites connaître vos décisions, jamais vos raisons.Vos décisions peuvent être bonnes, vos raisons seront certainement mauvaises. La bonne décision justement, que ce soit vous salarié ou patron, un jour il faudra la prendre. Rationnel, impulsif, intuitif, émotif... Avec ou sans regret. Indécis ou non. Mais si vous n'êtes jamais passé à l'action alors il faut que cela change. A la maison ou au ... Read more

$5.99 CAD or Free with Kobo Plus

Faites connaître vos décisions, jamais vos raisons.Vos décisions peuvent être bonnes, vos raisons seront certainement mauvaises. La bonne décision justement, que ce soit vous salarié ou patron, un jour il faudra la prendre. Rationnel, impulsif, intuitif, émotif... Avec ou sans regret. Indécis ou non. Mais si vous n'êtes jamais passé à l'action alors il faut que cela change. A la maison ou au
... Read more
Amazing Decisions

The Illustrated Guide to Improving Business Deals and Family Meals

by Dan Ariely ...

Dan Ariely, the New York Times bestselling author of Predictably Irrational, and illustrator Matt R. Trower present a playful graphic novel guide to better decision-making, based on the author’s groundbreaking research in behavioral economics, neuroscience, and psychology.The internationally renowned author Dan Ariely is known for his incisive investigations into the messy business of decision ... Read more

$16.99 CAD

Dan Ariely, the New York Times bestselling author of Predictably Irrational, and illustrator Matt R. Trower present a playful graphic novel guide to better decision-making, based on the author’s groundbreaking research in behavioral economics, neuroscience, and psychology.The internationally renowned author Dan Ariely is known for his incisive investigations into the messy business of decision
... Read more
Les 5 forces de Porter

Comprendre les sources des avantages concurrentiels

by Stéphanie Michaux, Anne-Christine Cadiat, 50minutes ...

Series Book 1 - Gestion & Marketing
Un guide pratique et accessible pour comprendre le modèle des 5 forces de Porter !Imaginé dans les années 70 par Michael E. Porter, le modèle des cinq forces fait partie des incontournables en stratégie. À la fois conceptuel et simple d'utilisation, il permet aux décideurs de percevoir les jeux de forces et d'influences qui composent les industries dans lesquelles sont positionnées leurs ... Read more

$14.99 CAD or Free with Kobo Plus

Un guide pratique et accessible pour comprendre le modèle des 5 forces de Porter !Imaginé dans les années 70 par Michael E. Porter, le modèle des cinq forces fait partie des incontournables en stratégie. À la fois conceptuel et simple d'utilisation, il permet aux décideurs de percevoir les jeux de forces et d'influences qui composent les industries dans lesquelles sont positionnées leurs
... Read more
Leading Effective Meetings

Learn how to lead meetings that get real results

by 50minutes ...

Series series Coaching
Ready to take your business to the next level? Find out everything you need to know about leading effective meetings with this practical guide.Meetings are a key part of office life in the 21st century, but frequently last much longer than expected and fail to lead to concrete decisions, leaving participants frustrated and demotivated. Nonetheless, thanks to careful planning, preparation and focus ... Read more

$14.99 CAD or Free with Kobo Plus

Ready to take your business to the next level? Find out everything you need to know about leading effective meetings with this practical guide.Meetings are a key part of office life in the 21st century, but frequently last much longer than expected and fail to lead to concrete decisions, leaving participants frustrated and demotivated. Nonetheless, thanks to careful planning, preparation and focus
... Read more
From Skeptic to Strategist: Embracing AI in Change Management

A practical guide that will get you started using AI in change management instantly

by Jason Little ...

"From Skeptic to Strategist" is not your typical AI handbook. It’s a lighthearted yet informative guide to understanding and utilizing AI in the ever-evolving field of change management. Whether you're a non-technical change manager, an agile coach, or just AI-curious, this book is your compass in the AI landscape.As a change manager, you might think AI is just a fancy search engine incapable of ... Read more

$9.99 CAD or Free with Kobo Plus

"From Skeptic to Strategist" is not your typical AI handbook. It’s a lighthearted yet informative guide to understanding and utilizing AI in the ever-evolving field of change management. Whether you're a non-technical change manager, an agile coach, or just AI-curious, this book is your compass in the AI landscape.As a change manager, you might think AI is just a fancy search engine incapable of
... Read more
Crisis, Issues and Reputation Management

by Andrew Griffin ...

Series series PR In Practice
Handling a crisis and knowing how to manage the potential reputational damage that can occur has become a top priority for all businesses. Learn from international brands like Nestle, Unilever, McDonalds, Cadbury, RBS and more, to discover the value of reputation management and how to effectively and proactively approach the Corporate Social Responsibility of your business.Whether it is an ... Read more

$50.99 CAD

Handling a crisis and knowing how to manage the potential reputational damage that can occur has become a top priority for all businesses. Learn from international brands like Nestle, Unilever, McDonalds, Cadbury, RBS and more, to discover the value of reputation management and how to effectively and proactively approach the Corporate Social Responsibility of your business.Whether it is an
... Read more
Negotiation Skills in 7 simple steps

by Clare Dignall ...

7 simple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise.We’ll help you refine your persuasive ... Read more

$11.99 CAD

7 simple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise.We’ll help you refine your persuasive
... Read more
Perfect Phrases for Performance Reviews (EBOOK BUNDLE)

by Anne Bruce, Robert Bacal, Robert Bacal, Douglas Max ...

Meet or exceed all your goals with this comprehensive guide to performance reviews3 books in 1 eBook!Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express ... Read more

$33.99 CAD

Meet or exceed all your goals with this comprehensive guide to performance reviews3 books in 1 eBook!Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express
... Read more
Getting (More of) What You Want

How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life

by Margaret A. Neale, Thomas Z. Lys ...

Two top business professors offer up "the best research and advice on negotiation" (Chip Heath)Do you know what you want? How can you make sure you get it? Or rather, how can you convince others to give it to you? Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and ... Read more

$26.99 CAD

Two top business professors offer up "the best research and advice on negotiation" (Chip Heath)Do you know what you want? How can you make sure you get it? Or rather, how can you convince others to give it to you? Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and
... Read more
The 1 Page Project

A Practical Guide to Using the Project Value Canvas to Focus Your Projects on What Matters

by Vincent Mirabelli ...

ENOUGH!I often shout (internally, of course) whenever I'm asked to create another meaningless status report, artifact that doesn't help drive decision making, or slide deck that sits and waits for it's day in the sun, only to remain in the shade. It seems to me that governance and procedure have taken over the project space, like a pendulum that has swung too far to one side. And while they are ... Read more

$9.99 CAD

ENOUGH!I often shout (internally, of course) whenever I'm asked to create another meaningless status report, artifact that doesn't help drive decision making, or slide deck that sits and waits for it's day in the sun, only to remain in the shade. It seems to me that governance and procedure have taken over the project space, like a pendulum that has swung too far to one side. And while they are
... Read more

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