Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Internal Auditing in Plain English

A Simple Guide to Super Effective ISO Audits

by Craig Cochran ...

A successful internal audit program is essential to the success of any management system. A successful internal audit program also requires successful auditors. Auditing isn’t taught in school and doesn’t always come easily to those just starting out. Fortunately, bestselling author Craig Cochran has distilled down the essential elements of a successful internal audit program into plain English ... Read more

$34.95 USD

A successful internal audit program is essential to the success of any management system. A successful internal audit program also requires successful auditors. Auditing isn’t taught in school and doesn’t always come easily to those just starting out. Fortunately, bestselling author Craig Cochran has distilled down the essential elements of a successful internal audit program into plain English
... Read more
Estrategias para el Uso de un CRM

by Antonio Valle Cali ...

A lo largo de este libro se tratará de poner de manifiesto la importancia del CRM para una compañía, independientemente del tamaño de la misma. Para ello se tratarán diferentes aspectos para su implantación, tanto a nivel de cultura empresarial como de desarrollo de aplicaciones.Utilizando comparativas entre empresas de diferentes sectores se irá desgranando la importancia y las dificultades a las ... Read more

$4.95 USD or Free with Kobo Plus

A lo largo de este libro se tratará de poner de manifiesto la importancia del CRM para una compañía, independientemente del tamaño de la misma. Para ello se tratarán diferentes aspectos para su implantación, tanto a nivel de cultura empresarial como de desarrollo de aplicaciones.Utilizando comparativas entre empresas de diferentes sectores se irá desgranando la importancia y las dificultades a las
... Read more
Uncharted

How to Navigate the Future

by Margaret Heffernan ...

“Excellent (and very timely).” —Financial Times * “Smartly assembled case studies and insights.” —Publishers Weekly * A Financial Times Best Book of the YearFormer CEO and popular TED speaker Margaret Heffernan offers powerful and practical tools so you can face the future with confidence and courage.Most of us are addicted to prediction, desperate for certainty about the future. But the ... Read more

$13.99 USD

“Excellent (and very timely).” —Financial Times * “Smartly assembled case studies and insights.” —Publishers Weekly * A Financial Times Best Book of the YearFormer CEO and popular TED speaker Margaret Heffernan offers powerful and practical tools so you can face the future with confidence and courage.Most of us are addicted to prediction, desperate for certainty about the future. But the
... Read more
The Effective Change Manager: The Change Management Body of Knowledge

by The Change Management Institute ...

'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK(c))', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has ... Read more

$33.99 USD

'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK(c))', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has
... Read more
Seven Lessons for Leading in Crisis

by Bill George ...

Series Book 166 - J-B Warren Bennis Series
One of the country's most trusted leaders offers time-tested and real world advice for leading in economic hard timesFrom business giant Bill George, the acclaimed author of Wall Street Journal's bestseller True North, comes the just-in-time guide for anyone in a leadership position facing today's unprecedented economic challenges. The former CEO of Medtronic draws from his own in-the-trenches ... Read more

$15.00 USD

One of the country's most trusted leaders offers time-tested and real world advice for leading in economic hard timesFrom business giant Bill George, the acclaimed author of Wall Street Journal's bestseller True North, comes the just-in-time guide for anyone in a leadership position facing today's unprecedented economic challenges. The former CEO of Medtronic draws from his own in-the-trenches
... Read more
Balanced Scorecard Strategy For Dummies

by Charles Hannabarger, Frederick Buchman, Peter Economy ...

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis ... Read more

$13.00 USD

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis
... Read more
The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition

by Bill Capodagli, Lynn Jackson ...

“Dream, Believe, Dare, Do . . .”Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades.As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared ... Read more

$21.39 USD

“Dream, Believe, Dare, Do . . .”Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades.As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared
... Read more
Silva Ultramind Systems ESP for Business Success

Use Intuition to: Solve Problems, Create Solutions, Earn More Money

by Jose Silva Jr., Katherine Sandusky, Ed Bernd Jr. ...

Whether you are a business executive or a home worker, an entrepreneur or freelancer, Jose Silva's UltraMind Systems ESP for Business Success gives you the winning mindset you need to succeed.*Oprah Winfrey said: "The more we can tune in to our intuition, the better off we are."* Steve Jobs called it "more powerful than intellect."* Albert Einstein said it is "the sacred gift."Your knowledge, mind ... Read more

$9.99 USD or Free with Kobo Plus

Whether you are a business executive or a home worker, an entrepreneur or freelancer, Jose Silva's UltraMind Systems ESP for Business Success gives you the winning mindset you need to succeed.*Oprah Winfrey said: "The more we can tune in to our intuition, the better off we are."* Steve Jobs called it "more powerful than intellect."* Albert Einstein said it is "the sacred gift."Your knowledge, mind
... Read more
El sistema Clockwork

Diseña tu negocio para que funcione solo, como relojito

by Mike Michalowicz ...

¿Te preocupa que tu negocio se derrumbe sin tu presencia?¿Sacrificas a tu familia, tus amigos y tu tiempo para mantener tu negocio vivo?¿Qué pasaría si tu negocio funcionara por sí solo?Si eres como la mayoría de los emprendedores, comenzaste tu negocio para ser tu propio jefe, ganar más dinero y vivir la vida en tus propios términos. Pero la realidad es otra, estás atascado en la rutina diaria, ... Read more

$7.99 USD

¿Te preocupa que tu negocio se derrumbe sin tu presencia?¿Sacrificas a tu familia, tus amigos y tu tiempo para mantener tu negocio vivo?¿Qué pasaría si tu negocio funcionara por sí solo?Si eres como la mayoría de los emprendedores, comenzaste tu negocio para ser tu propio jefe, ganar más dinero y vivir la vida en tus propios términos. Pero la realidad es otra, estás atascado en la rutina diaria,
... Read more
The Control Theory Manager

by William Glasser, M.D. ...

$6.99 USD
Leadership Is Overrated

How the Navy SEALs (and Successful Businesses) Create Self-Leading Teams That Win

by Kyle Buckett, Chris Mefford ...

An award-winning pair of executive consultants reveal why to be successful, businesses need self-leading teams, not just good leadership.“In a society so obsessed with leadership, why are we so bad at it?”Despite the countless seminars, courses, and management books designed to hone good leaders, over 79% of employees leave their jobs due to poor leadership. Why is this happening? Award-winning ... Read more

$10.99 USD

An award-winning pair of executive consultants reveal why to be successful, businesses need self-leading teams, not just good leadership.“In a society so obsessed with leadership, why are we so bad at it?”Despite the countless seminars, courses, and management books designed to hone good leaders, over 79% of employees leave their jobs due to poor leadership. Why is this happening? Award-winning
... Read more
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh ...

An implementation blueprint for SIX SIGMA!"The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma."John Biedry, VP Quality & Compliance, Sears Home Services.Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals ... Read more

$35.99 USD

An implementation blueprint for SIX SIGMA!"The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma."John Biedry, VP Quality & Compliance, Sears Home Services.Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals
... Read more
The 7 Minute Solution

Creating a Life with Meaning 7 Minutes at a Time

by Allyson Lewis ...

With The 7 Minute Solution, you can be a different person tomorrow from the person you are today—more energetic, more resilient, and more positive. A straightforward, inspirational process for getting from where you are to where you want to be, The 7 Minute Solution will help you in your relationships, personal life, career, and health. Allyson Lewis is a renowned time-management expert, ... Read more

$15.99 USD

With The 7 Minute Solution, you can be a different person tomorrow from the person you are today—more energetic, more resilient, and more positive. A straightforward, inspirational process for getting from where you are to where you want to be, The 7 Minute Solution will help you in your relationships, personal life, career, and health. Allyson Lewis is a renowned time-management expert,
... Read more
Project Pain Reliever

A Just-In-Time Handbook for Anyone Managing Projects

Edited by Dave Garrett ...

Much of the work performed in organizations around the world today is project oriented. Those responsible for leading the majority of these projects to successful results have varied educational backgrounds, knowledge, skill sets, and experiences gained over the course of their lives and careers that do not include the professional discipline known as project management. Most are managing projects ... Read more

$31.99 USD

Much of the work performed in organizations around the world today is project oriented. Those responsible for leading the majority of these projects to successful results have varied educational backgrounds, knowledge, skill sets, and experiences gained over the course of their lives and careers that do not include the professional discipline known as project management. Most are managing projects
... Read more
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

by Peter Pande, Robert Neuman, Roland Cavanagh ...

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic ... Read more

$31.69 USD

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic
... Read more
Critical Thinking & Dark Psychology Secrets 101

Beginners Guide for Problem Solving and Decision Making skills to become a better Critical Thinker, then Learn the art of reading people & Manipulation!

by Pamela Hughes ...

If you feel psychologically pressured and want to learn how to make effective and informed decisions then keep reading….Do you want to avoid being a target of social influence and manipulation? Do you feel guilty for wanting to say no although you have not done anything wrong? Do you often find your decisions are based on assumptions rather than knowing the facts? Are you tired of repeatedly ... Read more

$4.99 USD or Free with Kobo Plus

If you feel psychologically pressured and want to learn how to make effective and informed decisions then keep reading….Do you want to avoid being a target of social influence and manipulation? Do you feel guilty for wanting to say no although you have not done anything wrong? Do you often find your decisions are based on assumptions rather than knowing the facts? Are you tired of repeatedly
... Read more
Stop Guessing

The 9 Behaviors of Great Problem Solvers

by Nat Greene ...

Become the greatest problem solver you can be!Bad problem solving costs individuals and society incalculable amounts of time, money, and sanity. In this book Nat Greene—who's been solving hard problems professionally for over twenty years—shares nine behaviors anyone can adopt to find solutions to even the most seemingly intractable problems.The problem with most problem solving, Greene says, is ... Read more

$14.99 USD

Become the greatest problem solver you can be!Bad problem solving costs individuals and society incalculable amounts of time, money, and sanity. In this book Nat Greene—who's been solving hard problems professionally for over twenty years—shares nine behaviors anyone can adopt to find solutions to even the most seemingly intractable problems.The problem with most problem solving, Greene says, is
... Read more
25 Need-To-Know Key Performance Indicators

25 Need-To-Know Key Performance Indicators

by Bernard Marr ...

The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friendseBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.Upon purchase, you'll gain instant access to t... ... Read more

$12.99 USD

The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friendseBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.Upon purchase, you'll gain instant access to t...
... Read more
Foolproof

Why Safety Can Be Dangerous and How Danger Makes Us Safe

by Greg Ip ...

How the very things we create to protect ourselves, like money market funds or anti-lock brakes, end up being the biggest threats to our safety and wellbeing.We have learned a staggering amount about human nature and disaster -- yet we keep having car crashes, floods, and financial crises. Partly this is because the success we have at making life safer enables us to take bigger risks. As our ... Read more

$14.99 USD

How the very things we create to protect ourselves, like money market funds or anti-lock brakes, end up being the biggest threats to our safety and wellbeing.We have learned a staggering amount about human nature and disaster -- yet we keep having car crashes, floods, and financial crises. Partly this is because the success we have at making life safer enables us to take bigger risks. As our
... Read more
The HEAD Game

High-Efficiency Analytic Decision Making and the Art of Solving Complex Problems Quickly

by Philip Mudd ...

Become a High Efficiency Analytic Decision maker.We've all been there: faced with a major decision, yet overwhelmed by the very data that is supposed to help us. It’s an all-too-common struggle in the digital age, when Google searches produce a million results in a split second and software programs provide analysis faster than we could ever hope to read it.Adapting the geopolitical and historical ... Read more

$18.99 USD

Become a High Efficiency Analytic Decision maker.We've all been there: faced with a major decision, yet overwhelmed by the very data that is supposed to help us. It’s an all-too-common struggle in the digital age, when Google searches produce a million results in a split second and software programs provide analysis faster than we could ever hope to read it.Adapting the geopolitical and historical
... Read more
Anointed

The Extraordinary Effects of Social Status in a Winner-Take-Most World

by Toby Stuart ...

A leading organizational theorist takes us deep into the realm of humanity’s most powerful invisible force—social status—and how it shapes everything from who we trust and what we value to which ideas and innovations change the world and who gets credit for their success.Why does an authentic Rembrandt fetch hundreds of millions while a nearly identical painting by his most talented disciple goes ... Read more

$14.99 USD

A leading organizational theorist takes us deep into the realm of humanity’s most powerful invisible force—social status—and how it shapes everything from who we trust and what we value to which ideas and innovations change the world and who gets credit for their success.Why does an authentic Rembrandt fetch hundreds of millions while a nearly identical painting by his most talented disciple goes
... Read more
Shared Prosperity in a Fractured World

A New Economics for the Middle Class, the Global Poor, and Our Climate

by Dani Rodrik ...

New, practical approaches to confronting today’s most daunting global issuesFighting climate change, saving democracy, and eradicating poverty are urgent global challenges, yet the world’s leaders continue to pursue outdated policies that focus on one while worsening the tradeoffs between each of them. Shared Prosperity in a Fractured World shows how the nations of the world can achieve all three ... Read more

$20.19 USD

New, practical approaches to confronting today’s most daunting global issuesFighting climate change, saving democracy, and eradicating poverty are urgent global challenges, yet the world’s leaders continue to pursue outdated policies that focus on one while worsening the tradeoffs between each of them. Shared Prosperity in a Fractured World shows how the nations of the world can achieve all three
... Read more
Big Little Breakthroughs

How Small, Everyday Innovations Drive Oversized Results

by Josh Linkner ...

The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up.Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs—small creative acts that unlock massive rewards over time. By ... Read more

$12.99 USD

The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up.Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs—small creative acts that unlock massive rewards over time. By
... Read more
HBR's 10 Must Reads on Strategy 2-Volume Collection

by Harvard Business Review ...

Series series HBR's 10 Must Reads
If you read nothing else on strategy, read these definitive articles from Harvard Business Review.Defining--and executing--the best strategy for your company is fraught with challenge. Do you have the right strategy to lead your company into the future? HBR's 10 Must Reads on Strategy 2-Volume Collection provides enduring ideas and practical advice on how to accelerate your organization's strategy ... Read more

$32.99 USD or Free with Kobo Plus

If you read nothing else on strategy, read these definitive articles from Harvard Business Review.Defining--and executing--the best strategy for your company is fraught with challenge. Do you have the right strategy to lead your company into the future? HBR's 10 Must Reads on Strategy 2-Volume Collection provides enduring ideas and practical advice on how to accelerate your organization's strategy
... Read more

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